Good at first, Quickly became worse due to changes. - Verizon technical support Alorica Employee Review

2.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Consistent work Easy hiring process Fairly easy to learn all of the information Consistent schedule that does not change Easy to apply PTO

Cons

Micromanagement Changes in business model lead to Technical Support becoming Sales, what position was originally just technical support based, quickly became plagued with sales goals and exceeding pressure.

Explore other reviews about Alorica

4.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

Cons

Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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