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2024 Consumer Digital Government Adoption Index This report examines the key trends driving the evolution of government technology. Explore the current state of government technology — specifically, how consumers are using digital services (and how they feel about them). Learn about the four main insights: 80% online adoption could be possible for some communities Customer expectations are higher than ever Digital adoption hinges on security and privacy Generational differences might surprise you PLUS: How do consumers feel about AI in digital government
2024 Digital Government Excellence Symposium September 25th – October 30th Get ready for PayIt’s award-winning Digital Government Excellence Symposium, a series of six engaging virtual sessions tailored for state and local government agency leaders. This annual event brings together government technology experts to discuss major trends from 2024 and provide insights into what’s next. We tackle the big challenges and showcase practical solutions that can help your agency improve its digital services and interactions. This symposium is an excellent opportunity for government professionals to gain valuable knowledge, connect with peers, and take steps toward more effective digital governance.
