Does vCustomer pay their employees well?

According to anonymously submitted Glassdoor reviews, vCustomer employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at vCustomer. This rating has been stable over the past 12 months.

How satisfied are employees working at vCustomer?

66% of vCustomer employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated vCustomer 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at vCustomer?

Technical Support Engineer (19) , Customer Service Representative (3) , Manager (3) , Senior Customer Care Executive (2) , TSE (2)

What are the cons of working at vCustomer according to real employee reviews?

"3) Salary package is too low compared to competitors, there's nothing the senior management wants to do to stop the highly alarming level of attrition." ((in 3 reviews))

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vCustomer

vCustomer Reviews

3.8

66% would recommend to a friend

(65 total reviews)

Sanjay Kumar

84% approve of CEO

58% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.6

Culture and values

3.6

Career opportunities

3.5

Senior management

3.4

Work/Life balance

3.3

Compensation and benefits

vCustomer has an employee rating of 3.8 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have a good working experience there. The vCustomer employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

65 reviews

5.0

2 May 2026

Good starting point for new employees

Senior tse

Recommend

CEO approval

Business outlook

Pros

Good company for people starting their jobs

Cons

No Cons to be specific

3.0

24 Oct 2025

Salary overview

Technical support

Recommend

CEO approval

Business outlook

Pros

Co workers were great and the managers are approachable and willing to help regardless of what rank which the environment fun. Pay is always given in advance at least 2-3 days before the actual pay date.

Cons

Pay discrepancies. I always see deductions on my pay that never made sense and if you have lates or absences, they will deduct more than what was stipulated in your contract. Sublitted disputes were useless since the management themselves never took action.

5.0

23 Dec 2024

Positive work culture

Sr. trainer

Recommend

CEO approval

Business outlook

Pros

Encouraging mentorship and skill development

Cons

Leaders should be reminder to foster trust and empowerment, not control team members.

Viewing 1 - 3 of 65 Reviews