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      agent24

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      agent24 Reviews

      3.1

      55% would recommend to a friend

      (19 total reviews)

      Jim Mazza

      69% approve of CEO

      50% positive business outlook

      agent24 has an employee rating of 3.1 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have a good working experience there. The agent24 employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

      Reviews by job title

      19 reviews
      5.0
      17 Aug 2022

      The hours fit my life. I’m able to spend more time with my family during the week.

      Corporate travel agent
      Recommend
      CEO approval
      Business outlook

      Pros

      I’m able to manage my schedule so I can attend most of my families’ events, games and performances. The management team seems to care and has worked with me during a difficult time in my personal life. I really appreciated it.

      Cons

      The business has really picked up recently and the pressure of the call volume can sometimes be stressful

      4.0
      26 Oct 2021

      Always good to me

      Call center agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Kept us through Covid. Management cares. We've all had to give a little and we've been taken care of.

      Cons

      Benefits could be better. There can be technology issues. IT support needs improvement.

      5.0
      18 Mar 2020

      Great company - caring upper management

      Corporate travel agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Comfortable work-from-home hours; upper management was very caring and responsive. Got laid off due to this company losing a very large contract - upper management was very accommodating and helpful with making sure that every affected employee was given a full month's notice and time to look for a new job. These folks continued to pay us even though the call volume reduction was immense. Owner Jim Mazza and the HR Director Paula Schumacher were both instrumental in making us feel comfortable during our last month with the company. I'd work for them again in a heartbeat.

      Cons

      Very minimal cons - enjoyed working here; upper management was very helpful with caring for employees in uncertain times.

      Viewing 1 - 3 of 19 Reviews
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      Glassdoor has 19 agent24 reviews submitted anonymously by agent24 employees. Read employee reviews and ratings on Glassdoor to decide if agent24 is right for you.