Does XtendOps pay their employees well?

According to anonymously submitted Glassdoor reviews, XtendOps employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at XtendOps. This rating has improved by 17% over the last 12 months.

How satisfied are employees working at XtendOps?

66% of XtendOps employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated XtendOps 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at XtendOps?

Senior Frontline Support Representative (24) , Frontline Support Representative (23) , Customer Service Representative (19) , Content Moderator (12) , Customer Service Agent (12) , Customer Service Representative (CSR) (11) , Talent Acquisition Specialist (10) , Team Leader (10) , Operations Manager (7) , Senior Frontline Specialist (4) , Associate Operations Manager (3) , Customer Service Specialist (3) , Senior Frontline Associate (3) , Team Lead (3) , Agente Telefónico (2)

What are the pros of working at XtendOps according to real employee reviews?

"Salary is good for a non" ((in 22 reviews)); "Good pay and that's only pros" ((in 21 reviews)); "Great management and leaders" ((in 11 reviews)); "Amazing culture, work, and experience" ((in 11 reviews)); "Good people." ((in 8 reviews))

What are the cons of working at XtendOps according to real employee reviews?

"Supervisors and general staff is highly incompetent." ((in 4 reviews))

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XtendOps

XtendOps Reviews

Compare reviews

3.8

66% would recommend to a friend

(230 total reviews)

Sean McCreery

81% approve of CEO

72% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.9

Culture and values

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Work/Life balance

3.7

Senior management

XtendOps has an employee rating of 3.8 out of 5 stars, based on 230 company reviews on Glassdoor which indicates that most employees have a good working experience there. The XtendOps employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

230 reviews

3.0

24 May 2026

Decent salary but limited career growth and management issues

It support specialist

Recommend

CEO approval

Business outlook

Pros

Good for experience that has less than a year has a decent salary.

Cons

No career growth if you work for a long time and shaky company management.

3.0

25 Mar 2026

Review of the company I worked before

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Not suitable for starters since they need employees that have at least 1 year experience in any kind of field. They have good pay, and the employee/management are well mannered. I've worked in this company for almost 4 years

Cons

Sometimes that the pay is delayed. Before I was just starting the pay is delayed for 3 days straight and my benefits were not updated since the company "reasons" why they delayed my benefits.

4.0

25 Mar 2026

Good Experience Overall, but Management Needs Improvement

Senior process executive

Recommend

CEO approval

Business outlook

Pros

This is my first time working for a company that offers a salary in dollars, which is a big advantage for me since not all companies provide this kind of compensation. Another positive aspect is the people I worked with. My supervisors were very approachable, patient, and supportive. My teammates were also great to work with, which made the work environment enjoyable and is one of the main reasons why employees tend to stay longer, aside from the pay.

Cons

I understand that no management is perfect, but one issue I experienced was the frequent redeployment. It can be quite sudden and unexpected when you are included in redeployment. There are also very limited accounts available in the company. so you have to be lucky to be reassigned quickly. Otherwise, you may end up on floating status without pay.

Viewing 1 - 3 of 230 Reviews

Jobs at XtendOps

Customer Experience Advocate

Iloilo

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Software Engineer (BPO)

Iloilo

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Customer Experience Advocate

Cebu City

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Process Excellence Green Belt

Remote

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