Reviews by job title

139 reviews
5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

good working atmosphere with supportive management and helpful colleagues, Genuine opportunity to make very good money, the design process is great and you really feel you are helping the customer, Best systems and software available, good work life balance, Never an issue taking hollidays etc.

Cons

having worked at several different places (retail) i can confirm the Pros definitely outweigh the Cons at Wren!

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Wren Kitchens Response
1w
Hi there, thank you for taking the time to leave such positive feedback. It's so great to hear that you’re enjoying the supportive working atmosphere, management support, and collaborative team environment at Wren. It’s also fantastic to know that you value the earning potential, design systems, and the opportunity to help customers throughout their journey. We’re especially pleased to hear your comments regarding work-life balance and flexibility around holidays, as creating a positive and supportive environment for our colleagues is something we really value. Thank you again for your feedback and for your continued contribution to the business. We wish you continued success in your role with Wren!
2.0
4 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Training was helpful and informative as there is a lot to learn. Parking on site was a bonus.

Cons

Micromanagement, no work life balance, poor commission structure. Toxic work place environment.

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Wren Kitchens Response
6mo
Thank you for taking the time to leave a review and share your concerns. We’re happy to hear that you’ve enjoyed our training programme. We take the concerns you have listed very seriously and would appreciate the opportunity to hear about your experience in more detail, please reach out to us at LetsTalk@wrenkitchens.com if you wish to discuss further.
5.0
11 Mar 2026

Great

Recommend
CEO approval
Business outlook

Pros

Good work life balance great pay

Cons

None really to think of

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Wren Kitchens Response
2mo
Hi there, thank you so much for taking the time to leave us a review, and for your many years with Wren! We’re delighted to hear that you value the work life balance and feel well rewarded for the work you do through our pay structure. It’s always encouraging to receive such positive feedback from long-standing members of the team. Thank you again for your continued contribution, we’re pleased to have you as part of the Wren team!
3.0
29 Sept 2025

no work life balance

Recommend
CEO approval
Business outlook

Pros

Pay is good but not always justifiable for the workload and stress

Cons

No work life balance, stressing about the job even when your out of work.

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Wren Kitchens Response
6mo
Thank you for taking the time to leave a review and share your concerns. We take your concerns very seriously and would appreciate the opportunity to hear about your experience in more detail, please reach out to us at LetsTalk@wrenkitchens.com if you wish to discuss further.
3.0
15 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Wren provides a good work life balance.

Cons

The pay rate should be more for administrative assistants, as they perform many tasks to assist with business functionality.

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Wren Kitchens Response
4mo
Hello, thank you for taking time to share your feedback with us. We're pleased to hear that you've found Wren provides a good work-life balance. We appreciate your honest comments regarding pay and workplace conduct and take these very seriously. If you’re willing, we’d encourage you to speak with your manager or contact us at LetsTalk@Wrenkitchens.com so we can hear about your experience in more detail and address your concerns properly. Feedback like this is important and helps us review our practices. Thank you for being part of Wren and we wish you continued success in your role!
4.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great potential commission if you’re motivated and push yourself

Cons

No worklife balance particularly with family life.

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Wren Kitchens Response
4mo
Hi there, thank you for taking the time to leave us a review! We're really pleased to hear that you've found our commission structure rewarding when meeting targets. We understand that retail hours can be challenging and try to be transparent with this in our interview stage. We appreciate your perspective and honest feedback around this, particularly as it comes to family life, as we continue to review our how our roles are structured and reported. If you have any further feedback or would like to discuss your experience with us in more detail please contact us on LetsTalk@Wrenkitchens.com. Thank you for your time at Wren and we wish you all the best in your future,
4.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

* Sales are rewarded with commission after you exceed the threshold, you then get a bonus based on delivery * Great team of designers * Management team actively want you to succeed * Great structure to improve your own performance and sales * Freedom to run your appointments within reason (guidelines to how things are done are there but with good reason)

Cons

* Work life balance is poor, weekend time off is incredibly limited, bank holidays and public holidays are all marked as red zones * Targets are set incredibly high * Thresholds are high and in quiet times incredibly hard to hit

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Wren Kitchens Response
2w
Hello, thank you for taking the time to leave us such a detailed review, we really value the feedback. It's great to hear that there are many positives within your role, and with your management team and colleagues, and that you feel encouraged to develop and succeed. We're pleased to hear that you value the structure, support and earning potential. We also appreciate your comments regarding work-life balance, scheduling and targets. We understand that weekend work and retail hours can be challenging, and we appreciate your perspective on maintaining a balanced schedule. Feedback like yours is important in helping us continue reviewing the experience of both designers and managers across the business. Thank you again for taking the time to share your perspective, and we wish you continued success in your role within Wren.
4.0
13 Nov 2025
Recommend
CEO approval
Business outlook

Pros

great pay detailed training management support

Cons

work life balance can be difficult at times

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Wren Kitchens Response
6mo
Thank you so much for taking the time to leave us a review! It's really great to hear that you found you was in a supportive environment with your manager and enjoyed the pay structure. We understand that weekend work and retail hours can be challenging, and we appreciate your perspective on maintaining a balanced schedule. We're pleased to have you working with us at Wren and wish you all the best in your role! If you have any more feedback or want to discuss your experience in detail, feel free to reach out at LetsTalk@WrenKitchens.com.
5.0
6 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, salary, progression

Cons

Lack of empathy, some old school directors

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Wren Kitchens Response
2mo
Hi there, thank you for taking the time to share your feedback and for your contribution during your time with Wren! We're really pleased to hear that you valued the work-life balance, salary and the progression opportunities available at Wren. We appreciate your feedback regarding leadership and empathy, we take this concern seriously and would appreciate the opportunity to hear about your experience further. If you are willing, please contact us at LetsTalk@wrenkitchens.com to discuss this further. Thank you again for your time at Wren and we wish you the best in your future!
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