Workato Reviews

Thank you for your review! We appreciate the call out on our amazing product, built to serve and enable our incredible customers. Should you have questions around your professional growth or trajectory, please feel free to reach out to your designated People Partner as they would be glad to guide you! - Glassdoor Team @ Workato

Thank you for sharing your experience. As with many rapidly growing companies, Workato has faced the challenge of scaling systems and processes that were originally designed for an earlier stage of growth. We recognize that tech debt is a reality in any fast-growing company, and addressing it effectively requires both technical and organizational maturity. The SRE team was relatively new at the time, and we acknowledge there were initial challenges in defining its role and influence. Since then, we have made significant adjustments to improve transparency in decision-making, ensuring that necessary improvements can be implemented without unnecessary roadblocks. Over the past two years, we have introduced more structured frameworks and best practices that have led to meaningful improvements in our tooling and platform capabilities. We value the contributions of every team member, including long-standing employees who have deep institutional knowledge. At the same time, we have taken steps to ensure that critical processes do not depend solely on a few individuals by fostering a more open, collaborative, and scalable approach to system management. While no company is without its growing pains, we remain committed to continuous improvement, and we appreciate feedback that helps us refine our approach. Thank you again for your insights, and we wish you the best in your future endeavors. - Hans Gustavson, CISO