Whitbread Reviews | Glassdoor.ie

Whitbread Reviews

Updated 16 Jan 2020

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3.0
45%
Recommend to a Friend
52%
Approve of CEO
Whitbread Chief Executive Officer Alison Brittain
Alison Brittain
134 Ratings
Pros
  • "good working environment, great people to work with(in 21 reviews)

  • "If you want to work with nice people in a known name it can give you that(in 20 reviews)

Cons
  • "Long hours long shifts and long weeks(in 30 reviews)

  • "head office location (very difficult to reach via public transport)(in 21 reviews)

More Pros and Cons
  1. "Great people..Great culture !!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitbread full-time for more than 3 years

    Pros

    - Plenty of opportunities to grow and progress your career - An excellent culture - Fantastic people - A clear strategy

    Cons

    - At times the company is too risk adverse which can impact decision making

    Whitbread2020-01-14
  2. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Waitress in Uttoxeter, England
    Recommends
    No Opinion of CEO

    I have been working at Whitbread part-time for more than 5 years

    Pros

    Good tips Easy work Lots of hours

    Cons

    Long hours Bad life balance Disorganised

    Whitbread2020-01-13
  3. "Marketing manager"

    StarStarStarStarStar
    Current Employee - Construction Inspection Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitbread full-time for more than 5 years

    Pros

    Flexible Good culture Good package

    Cons

    Slow to innovate Lack of progression

    Whitbread2020-01-11
  4. "Lovely place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Grill Chef in Hayes, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitbread full-time for more than a year

    Pros

    Trained properly kind staff good management

    Cons

    Some difficult guests that say there food is to cold

    Advice to Management

    Take a prob out to guests and show the temperature of the meal

    Whitbread2020-01-04
  5. "Fun but stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Whitbread full-time for more than 3 years

    Pros

    Great team to work with and great pay

    Cons

    Bad upper management keeping you understaffed and stressed

    Advice to Management

    Make sure there is enough staff for the day and listen to employees

    Whitbread2020-01-04
  6. "Great place, limited progression"

    StarStarStarStarStar
    Former Employee - Accountant 

    I worked at Whitbread full-time

    Pros

    Amazing people to work with

    Cons

    Too many people so can’t progress quickly

    Whitbread2020-01-03
  7. "Good student job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - BarMaid in Preston, North West England, England
    Recommends

    I worked at Whitbread part-time for more than a year

    Pros

    Flexible shifts and Good discount and Friendly environment and free uniform

    Cons

    Sent home early if not busy so less pay

    Whitbread2019-12-30
  8. "Great place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Head of Infra & EUC in Dunstable, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitbread full-time for less than a year

    Pros

    Flexible and Friendly Challenging Good intentions

    Cons

    Traffic Location Slow to change Legacy / baggage

    Advice to Management

    Keep communicating vision

    Whitbread2019-12-17
  9. "Avoid Whitbread Digital if you are a software developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Holborn, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Whitbread full-time for more than a year

    Pros

    The people there are generally nice, the atmosphere is friendly and the office is in a great location.

    Cons

    Con 1: It takes forever to actually get anything done in this place Con 2: The leadership don’t have a clue what they are doing There have been two rounds of redundancies recently - the first for cost-savings, the other as a re-structuring following new people taking over the function. The re-structuring just made things worse. Clever people with a lot of knowledge were made redundant while many of the least competent remained. Most people who were offered a choice between redundancy or taking a new role chose redundancy. The graduates hired on the graduate scheme are usually more competent than the senior people telling them what to do. The amount of people in middle management seems have dramatically increased, yet any developer will tell you that the output (in terms of quality and quantity) has remained relatively unchanged - so it’s a mystery what value all these middle managers are adding. The Product Owners don’t understand their own products. The leadership are incapable of communicating even the smallest of changes - decisions seem to be made by a small group of people in the only office on the floor. On a number of occasions when certain changes were announced and some tried to explain why they were bad ideas, the responses were “this is not a democracy” or “this is just the way it is”. Just one week before Christmas an email was sent out telling employees it was mandatory to take several days of annual leave over Christmas — seemingly no thought is given to actually tell people things like this in advance. Previously a big benefit of working here was that you were at least trusted to do your work — if you wanted to work from home a couple days of week, then that was fine. But employees are no longer trusted. Flexible working and other benefits are being removed. When a new HR scheme was announced to be able to buy up to 5 days of holidays per year (a scheme which the vast majority of big companies have), the only question the Head of Digital asked was “how do we measure the negative impact this has on productivity?”. There are of course worse places to work. But if you are even an average software developer and you want to: - be productive - work with people who know what they are doing - have an opportunity to actually make an impact then you will easily find somewhere better to work than here. Over the last year, most good people have already resigned, with the majority of the remainder planning to leave pretty soon.

    Show More

    Advice to Management

    1. Hiring a load of people into meaningless roles does not change anything just because you’ve made an org chart 2. Happy workers are generally more productive workers. Currently most people are very unhappy.

    Whitbread2019-12-31
  10. "Very clicky. If your face doesn't fit then you wont"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Grill Chef in Table Grove, IL
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Whitbread full-time for more than a year

    Pros

    Excellent training schemes and scope for promotion

    Cons

    Bad management. unforgiving of days off for sickness. Frequently asked to jobs not in your job description. Expected to drop family ties for work. Expected to work early mornings after finishing at 11 or midnight the day before. No double time or bonus for working Christmas day etc.

    Advice to Management

    Be understanding and compassionate when staff have children or family ties which may require a little time off or may be late due to factors out of their control

    Whitbread2020-01-16
Found 475 reviews