Whatfix Reviews

3.4

62% would recommend to a friend

(691 total reviews)
avatar

Khadim Batti

73% approve of CEO

62% positive business outlook

Whatfix has an employee rating of 3.4 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Whatfix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

691 reviews
1.0
12 Jun 2022
Recommend
CEO approval
Business outlook

Pros

That is a good question indeed!

Cons

How do you do such publicity stunts to make noise about a great culture, when your executive leaders do not understand the meaning of culture itself? Offering complimentary food and having a ping-pong table doesn't translate to a great culture. What worked a few years ago with a lower headcount doesn't guarantee to make it work for an organization with close to 1000 workforce now! Offering growth to defaulters based on tenure and letting outliers dictate terms doesn't represent a good culture, unlike showcased on your social media platforms. I admire both the founders of the company and their vision, however, I do pity them too for letting the inexperienced ones manage positions at the helm.

1.0
1 Aug 2023

Dictatorship over democracy - that's how this organization functions

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Clientele Work The best CTO any org can have, but not CEO

Cons

1. Words from the leadership in an all-hands - "Disagree & commit or look for alternates" when employees raised questions about internal policies 2. HR is a joke in this company which is publicly evident from their comments on the reviews. All they do is paste the same 3 lines of justification on any glassdoor review and post the exact opposite of what happens in the company on social media. They don't even know the meaning of exit interviews for God's sake. They don't even make an attempt to understand why you are leaving and instead act like you owe them. Any college intern can do a better job and with more integrity than you do. And oh yes, they are hand in glove with the managers when they want to target any employee who voices their opinion and push them to PIP without reasons or evidence of poor performance. The only reason for PIP in this company is so that they can mellow down people who they feel threatened by when questioned about work ethics. 3. They are more than happy to reduce the employee count by creating unnecessary rules of all 5 days of WFO (irrespective of floods - this has happened btw where the suggestion was to take an alternate route by the CEO), micro management, allocating work stations like primary grade, threatening and targeting employees (by middle management) if they take a stand against any of the issues within the team, making false accusations of groupism when a couple of the team members hang out outside office hours. It’s even silly to think that team leadership is playing such childish kindergarten games when their ego is bruised. Grow up! 4. KPIs are tailored in a way to ensure they are non-achievable which in turn means you don't get your variable pay or incentives 5. Unnecessary and redundant internal tools and documents to be managed which tampers client work productivity 6. Toxic work environment created by the senior team management due to their bruised egos

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Whatfix Response
2y
We appreciate your candid feedback and are sorry to hear about some of your unpleasant experiences. We take all comments seriously and are committed to fostering a positive work environment where open communication and employee well-being are prioritized. We continuously strive to improve our processes and policies based on valuable input from both current and former employees. Your insights will be carefully considered as we work towards creating a better workplace for everyone. Thank you for taking the time to share your thoughts.
1.0
7 Feb 2020

Immature firm, stay away for now!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only pro is that they are in a very new and upcoming tech space. Other than that there is no other pro compared to other decently funded startups.

Cons

It's a company of immature and egoistic bunch of youngsters. Everyone around is so proud to be a part of a company that is #2 in their space. Good job, the fact is there are only two firms in this space and the difference in revenue between them speaks for itself - 10X! These guys are doing around $12M ARR while the #1 company in their space clocked over $120M ARR last year, something they have no answers to. These guys are so proud to build a SaaS business out of India, they go talking around as if they are the pioneers in the space. Wake up and smell the coffee for Dell and Oracle mastered this model over 15 years back. The leadership, perhaps due to its incompetency or other unknown reasons, has vested too much power in a few old hands. It's great to groom and prepare youngsters for larger roles but the problem arises when s/he is the only face of your company, speaks non sense in every other forum, talks to new hires and prospective hires as if s/he is the only knowledgeable person around and most importantly plays politics to stay relevant. The only relevant career experience that 'erudite' individual has is that of 5 yrs at this company. Wonder if the top leadership is equally immature to see through this or that s/he has something on them. Loyalty is very important, no doubt, but mixing loyalty with professionalism is nothing less than suicide for a startup. If you notice their employee base, you wont find many well experienced professional with solid business experience from any standard established firm. Most of them appear to be rolling tin cans kicked down the road, from one fledgling startup to another. These guys can neither attract talent, nor retain them, partly because they dont have the patience and humility to listen and learn from experiences, and the rest due to their firm belief in the 'one-eyed king in a kingdom of blinds'.

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Glassdoor has 757 Whatfix reviews submitted anonymously by Whatfix employees. Read employee reviews and ratings on Glassdoor to decide if Whatfix is right for you.