Pros
Average Pay, Decent Benefits, and Good PTO. PTO come with a huge set back, as you need to BEG for days off.
Cons
Wawanesa is a horrid place to work. The morale is so low it is nauseating. There were rumors of this company once being decent, but what I have seen has been flabbergasting. If you consider working here be forewarned, and read the reviews. First the entire claims department is inconsistent. There are supervisors here who just need to retire or be let go. The facet over the wrong minutia, and will micromanage you to death. In all seriousness, I have witnessed people go through mental and emotional breakdowns due to the stress. The supervisors lack satisfactory leadership qualities. They are condescending and rude, in supplement they will demean you. Nothing is transparent here. Coverage and liability investigation requirements change on a “case by case” basis. You can never get acclimated to the process, because there is not distinct process. The supervisors and or managers do not identify with a specific guidelines, so the adjusters are literally “walking on eggshells” trying not to generate any complaints. Second the volume of claims is outrageous. Do not let them fool you; they are as busy as any other insurance company. Wawanesa carries all the stigmas that any other insurance company subjected to. If you think Mercury of GEICO was busy, believe Wawanesa is a different kind of busy. Wawanesa will have you complete the most outlandish tasks. Their habits lack foundation and theory. Be advised that you will be lost and overwhelmed. Third, Wawanesa has no support. The supervisors will be the first people to through their adjusters under the bus if needed. Wawanesa has no guidelines, therefore gauging if you are performing the job right or wrong is ambivalent. Heaven forbid you mess up, for you will be ridiculed beyond embarrassment. There is no time to get adjusted, and they expect you to know how to do the job. Fourth, there is no room for improvement. Wawanesa offers a better then average in pay. This makes them appealing when they steal adjusters from other companies. Wawanesa will lure you with their promises and pay, however YOU WILL BE STUCK. If they stole you because of your experience and training, rest assure they will do the same for positions that are desirable in your future. They don’t waste money in training and building their staff. Wawanesa will apprehend employees from different companies who have been well trained already. Finally, their claims software interface is laughable. I have never used an application so antiquated and disorganized. Nothing is second nature, and there are hundreds of flaws for the most critical parts of the job. This may not sound like an impactful notion, however it definitely adds to the stress. Don’t want to be pessimistic but you need to hear the truth. If I had seen the reviews prior to my employment, I would have ran the other way. P.S. They make you park on the street if your a new employee!
