Waiter.com Reviews

4.0

74% would recommend to a friend

(57 total reviews)

Craig Cohen

92% approve of CEO

71% positive business outlook

Waiter.com has an employee rating of 4.0 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waiter.com employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

57 reviews
3.0
13 Apr 2021

WAITER

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

TEAM WORK, FRIENDLY ENVIORIMENT, good ounboarding

Cons

SALARY, BAD LUNCH, long day at work

avatar
Waiter.com Response
5y
Please double check that this is a review for Waiter.com, which is headquartered in the San Francisco Bay Area?
5.0
24 Jul 2017
Recommend
CEO approval
Business outlook

Pros

I've worked for all the food delivery companies in the SF bay area and Waiter.com is by far the best. They take care of their employees (yes employee, not 1099 contractor). You get hourly pay, health benefits, food benefits, bonuses, tips, etc. It all adds up to be a very generous job. As long as you work hard you can work your way up here but there are some people who just show up and do their job every day as a good college gig. There's a lot of people who have been working here for years and I can see why.

Cons

You need a car/truck that gets good decent mileage. My truck gets around 23mpg highway and it works out OK. Eventually I plan on buying a Prius and the gas savings alone will pay for the monthly payments. Also, be honest with your insurance. Your rates will go up, but make sure you are covered.

1.0
14 Jul 2016

Patch work company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They do allow you to siign up for linch and dinner, the prime delivery timez. They do claim to pay hourly and cover some gas and mileage costs.

Cons

They are just getting thier app together and there is a mointain of convoluted paperwork to match to your app and texting so eveything is done three timez instead of once.You are expected to be there an hour before your shift begins to get the "good" orders. You sre lucky to get two or three medium to large corporate orders per shift. Your paid time may only be one or two hours per shift. The highest paid favorite worker said he makes 700 per week or so. Favoritism gets you more hours ans orders. Many companies do not tip at all. You are expected to keep large bad smelling bags in your car or home along with cart and roof sign. Thogh some work "remotely" you are expected to go to sunnyvale twice a day and wait around for orders. You only start being paid minimum wage 15 min before picking up your order. They have you do 4 training shifts because of the convoluted way it is organized it actually takes thst long to figure out the tangled up system. The range for distance from pick up to delivery is so vast that the food arrives soggy.

Viewing 1 - 3 of 57 Reviews

Glassdoor has 62 Waiter.com reviews submitted anonymously by Waiter.com employees. Read employee reviews and ratings on Glassdoor to decide if Waiter.com is right for you.