Question 1

Is WNS a good company to work for as a Customer Service?

Accepted Answer

Customer Service professionals working at WNS have rated their employer with 2.4 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of WNS employees being 3.2 out of 5 stars. Search open Customer Service jobs at WNS now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at WNS.

Question 2

Does WNS pay Customer Service employees well?

Accepted Answer

Customer Service professionals rate their compensation and benefits at WNS with 1.8 out of 5 stars based on 17 anonymously submitted employee reviews. This is 40% worse than the company average rating for salary and benefits. Find out more about Customer Service salaries and benefits at WNS.

Question 3

How happy are Customer Service professionals working at WNS?

Accepted Answer

4% of Customer Service employees at WNS would recommend their employer to a friend. This rating has decreased by 49% in the past 12 months. Customer Service professionals have also rated WNS with a 1.9 rating for work-life-balance, 2.2 rating for diversity and inclusion, 1.2 rating for culture and values and 1.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at WNS?

Accepted Answer

Senior Associate (765), Associate (448), Assistant Manager (333), Analyst (224), Lead Associate (183), Deputy Manager (166), Group Manager (138), Senior Analyst (113), Customer Service Representative (104), Manager (76), Associate Ops (72), Sr. Associate (65), Team Leader (55), Customer Service Representative (CSR) (48), Senior Associate (Operations) (46)

Question 5

What are the pros of working at WNS according to real employee reviews?

Accepted Answer

"Work Life Balance is good and a decent place to work if you are interested in the outsourcing industry space." ((in 584 reviews)); "Good Work Culture and Friendly" ((in 212 reviews)); "Good work environment and diversity" ((in 176 reviews)); "Nice people and for freshers there is so much to learn with good starting package." ((in 114 reviews)); "If you can compromise on micro management and you strictly follow the manager then it is good." ((in 98 reviews))

Question 6

What are the cons of working at WNS according to real employee reviews?

Accepted Answer

"Low salary which is not good" ((in 527 reviews)); "Poor management from inefficient hr" ((in 370 reviews)); "Less Pay and not so good work" ((in 113 reviews)); "No growth opportunities so one should leave after gaining experience" ((in 58 reviews)); "Extended Working Hours due to high attrition Rate" ((in 49 reviews))

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