WHSmith Reviews | Glassdoor.ie

WHSmith Reviews

Updated 25 Jan 2020

To filter reviews, or .

2.7
33%
Recommend to a Friend
49%
Approve of CEO
WHSmith CEO Stephen Clarke
Stephen Clarke
179 Ratings
Pros
  • "Good breaks if you’re under 18 and staff discount(in 26 reviews)

  • "interesting work environment at the airport(in 21 reviews)

Cons
  • "Minimum wage, boring, no progress for future(in 53 reviews)

  • "Low pay but more so for the clerks who only receive minimum wage(in 37 reviews)

More Pros and Cons
  1. "Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at WHSmith part-time for less than a year

    Pros

    Good company and nice people

    Cons

    Pay was below average for my location

    WHSmith2019-10-09
  2. "not too bad"

    StarStarStarStarStar
    Former Employee - Store Assistant in Dublin, Dublin

    I worked at WHSmith full-time for less than a year

    Pros

    interesting work environment at the airport

    Cons

    low pay promotions seemed arbitrary

    WHSmith2019-04-26
  3. "Jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at WHSmith part-time

    Pros

    Good staff,easy to work with

    Cons

    Long hours,very low wages unfortunately

    WHSmith2019-03-28
  4. "supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WHSmith full-time

    Pros

    nice people working in the airport handy hours not too stressful parking

    Cons

    run very badly getting holidays is a pain no hr manager no progression

    Advice to Management

    Get a better structure in place, HR is a mess, needs to work some weekends to know the staff. Ease up on holidays and days off, be more organised. Have staff meetings and be more connected with your staff. Ease up on the drama. Managers focus on their work and not chasing customers with bags, completely ruins the flow of everyone's work.

    WHSmith2019-02-21
  5. "Don't value staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant 

    I worked at WHSmith part-time for less than a year

    Pros

    not doing the same thing all day everyday, are assigned different tasks

    Cons

    Don't value staff at all, treat them as replaceable, very hard to get time off even if you have someone to swap shifts with you, mundane work

    WHSmith2019-01-03
  6. "Okay sometimes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at WHSmith full-time for more than a year

    Pros

    Really nice people Easy hours

    Cons

    Pay Older staff members are rude and look down on new people

    Advice to Management

    Listen to your staff more often

    WHSmith2018-09-05
  7. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor in Dublin, Dublin
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at WHSmith full-time for more than a year

    Pros

    Performance bonus and that is it

    Cons

    None. Wish would be more

    WHSmith2018-08-20
  8. "Terrible, Terrible Terrible Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Dublin, Dublin
    Doesn't Recommend
    Disapproves of CEO

    I worked at WHSmith part-time for less than a year

    Pros

    None whatsoever. It's really quite pathetic.

    Cons

    Don't go to work here. This is a minimum wage employer. They don't do wage increases. They are totally unprofessional. They promote people into positions of responsibility with no experience and no training. Because of the huge turnover in staff it is just those who wouldn't get a job anywhere else who stay and get promoted. Throughout the summer 2018 they were constantly short staffed because they couldn't recruit enough people and because so many of those they did recruit left within a short time. Some within days. They really, really don't have a clue what they are doing. This leads to a chaotic and very stressful workplace.

    Show More

    Advice to Management

    Treat your staff with respect. Pay them a decent wage. Provide training for your staff and for your own sake get management who know what they are doing.

    WHSmith2018-09-13
  9. "+Regular hours -chocolate bar selling quotas"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at WHSmith full-time

    Pros

    regular flexible work hours and times

    Cons

    Chocolate bar selling quotas unethical

    WHSmith2018-07-31
  10. Helpful (1)

    "They don't care about their staff"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at WHSmith full-time for less than a year

    Pros

    I hated every minute of it so no pros

    Cons

    They don't care about their staff

    WHSmith2018-05-14
Found 716 reviews