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      Virtual Identity

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      Virtual Identity Reviews

      3.6

      50% would recommend to a friend

      (14 total reviews)
      avatar

      Ralf Heller

      65% approve of CEO

      49% positive business outlook

      Ratings by category

      3.9

      Diversity and inclusion

      3.7

      Culture and values

      3.7

      Work/Life balance

      3.1

      Senior management

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      Reviews by job title

      14 reviews
      2.0
      3 Apr 2013

      A high-pressure agency whose friendly staff makes the work enjoyable

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The Munich office is an open and nicely laid-out office, small but with a nice interior. Staff are very friendly, the place has a family feeling to it.

      Cons

      The agency is highly process driven and processes are tightly defined. Project managers control every aspect of a project, which doesn't always leave room for innovative ideas & spontaneous change of direction. Great place for someone who enjoys a safe work process and taking directions. Management expects you to participate in communication workshops, which at times can drift into counseling sessions, where conflict is artificially provoked, in order to challenge behaviour.

      5.0
      25 May 2023

      Company that really cares about it's employees

      Ux designer
      Recommend
      CEO approval
      Business outlook

      Pros

      The agency really cares about helping their employees develop and grow in their specific fields and cater to personal development talks and reviews around this. A great environment for juniors to seniors for bettering themselves in their respective crafts.

      Cons

      Since things are all remote based, you kind of miss out on connecting with your colleagues

      1.0
      29 Oct 2025

      Intermediate Performance Manager

      Performance marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The remote equipment provided is adequate. Projects can be exciting but naturally it depends on your likes and dislikes.

      Cons

      Management style truly needs some work. You can ask for support however many times as you want, chances are you still won't get it. If you are remote, unfortunately that will be an issue (but only after 6 months). Unfortunately, I had an incredibly negative experience in a meeting (to resolve conflict, that wasn't there to begin with) in which the topics were handled with little to no professionalism. Once I spoke to my direct manager about it, they attributed it to a cultural difference and that I shouldn't take it to heart, when in reality I wasn't even allowed to speak up for myself and blatant miss information was used as fact. Overall, I would say not worth the stress.

      avatar
      Virtual Identity Response
      7mo
      Thank you for taking the time to share this feedback. We’re truly sorry that you had this experience at VI, especially feeling unheard and unsupported, and encountering an unprofessional situation in a conflict-resolution context. That is not the experience we want anyone to have here, and we understand how frustrating and stressful this must have been. We appreciate your concrete suggestions regarding management, psychological safety and HR independence. We are committed to improving how we support remote colleagues, strengthening manager training around feedback and conflict handling and ensuring employees have safe, confidential channels to raise concerns. While we can’t change your experience, we can learn from it. Thank you again for your feedback!
      Viewing 1 - 3 of 14 Reviews
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      Glassdoor has 22 Virtual Identity reviews submitted anonymously by Virtual Identity employees. Read employee reviews and ratings on Glassdoor to decide if Virtual Identity is right for you.