Virgin Voyages Reviews

3.1

47% would recommend to a friend

(210 total reviews)
avatar

Tom McAlpin

69% approve of CEO

55% positive business outlook

Virgin Voyages has an employee rating of 3.1 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Voyages employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

210 reviews
1.0
4 Jul 2026

Terrible company

Recommend
CEO approval
Business outlook

Pros

Employees, friends, and family get a great discount on voyages

Cons

If I could give this company zero stars I would. Upper management has no idea what they are doing, I was there for a year and never witnessed any structure. They make promises of promotions, which never come!! one of the worst companies I worked for, I highly recommend never applying here.

1.0
4 Jul 2026

Brand appeal overshadowed by leadership issues and inefficiencies

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You are usually enamored by the glitz of the brand when you first onboard.

Cons

There were several organizational challenges that affected the work environment and overall effectiveness. Leadership relationships created a perception of favoritism, which at times raised concerns about objectivity in decision making. I also observed instances where leadership professionalism did not consistently align with the standards expected when representing the organization with clients, vendors, and external partners. The organization underwent frequent changes that often appeared to lack a clear strategic purpose, making it difficult for teams to maintain consistency and focus. Advancement opportunities sometimes seemed to be influenced more by personal relationships than by demonstrated performance or qualifications, which negatively affected employee morale and engagement. Additionally, many internal processes were unnecessarily complex, creating inefficiencies for frontline employees and making it more challenging to deliver a seamless customer experience and operate effectively.

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Modern ships, accommodation better than on any cruise line Good staff facilities Culture of no stripes, titles, and segregation between employees Free wifi. With decent speed Easy to rank up Treated like a human being

Cons

Unorganised to an incredible level Terrible hiring, most people have no idea about their job Too much marketing fake talk Understaffed constantly Gap between salaries. Until you reach certain rank it's 'meh' then suddenly wildly high

Viewing 1 - 3 of 210 Reviews

Glassdoor has 312 Virgin Voyages reviews submitted anonymously by Virgin Voyages employees. Read employee reviews and ratings on Glassdoor to decide if Virgin Voyages is right for you.