Virgin Atlantic Reviews

Management was all over the place I did not know whom my manager was for a good few months while working there. Pay rate was not the best. Negativity

I decided to leave Virgin Atlantic for many reasons, but mostly because I felt undervalued and ignored by cabin crew management. I wasn't called once by my last crew manager (who line managed me for 8 years), and I wasn't even offered an exit interview, let alone a thank you and/or goodbye. The recent business changes (reduction in crew complement and service amendments) were to the detriment of employee engagement and customer expectation and as I left I'd never known such a once happy company to feel so sad, angry and depressed. I've always taken pride in my career at Virgin, but I could no longer take up the slack in the shortfall of customer service provided by the company. A mass exodus of staff speaks volumes and I'd be wary of offering advice to friends or family considering a career at Virgin Atlantic.