I feel the HR department is a cancer in this organisation. It takes no responsibility for effective organizational change to the point it regularly fails. Teams have been starved for resource whilst the company makes record profits. Stress levels are rocketing and hurting staffs' metal health. Requests for replacement of staff takes months to process. As a result talented staff members, with critical organizational knowledge and skills are leaving the company in droves due to the toxic culture that has been developing over the past few years.
organizational structure is extremely top heavy, slowing everything down. there is little to no co-ordination of departmental strategies, resulting in regular conflict. Responsibilities and authorities are poorly defined, leading to teams taking on more work our of scope to get the job done, or leaders slow decision making by getting involved in activities outside of their remit. This leads to wasted efforts, improvements failing and people getting disheartened and disengaged.
Diversity within senior management level is shameful. These organization is full of exceptional and talented women who don't seem to get the light of day.
I feel that CEO can't seem to control his management team. Jackob comes across as a driven leader, who cares about people, customers and the organizations culture... but the actions of many of his management team don't seem to follow his values. Jackob seems to not care, be unaware or be ineffective bringing them in line with his vision. I feel like this is especially true for HR and operations.
The company preaches operation excellence safety first, including peoples mental health, then quality over delivery and cost... but actions from the top regularly don't align with these principles and put cost and delivery first.
there are multiple processes for managing change, they are all #silo'ed and all ineffective with the exception of engineering MOC.