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      Ventrica

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      Ventrica Customer Service Agent reviews

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      4.1

      76% would recommend to a friend

      (12 total reviews)
      avatar

      Iain Banks

      69% approve of CEO

      77% positive business outlook

      Ratings by category

      4.1

      Diversity and inclusion

      4.1

      Work/Life balance

      4.0

      Culture and values

      4.0

      Senior management

      4.0

      Compensation and benefits

      3.7

      Career opportunities

      Reviews by job title

      12 reviews
      5.0
      1 Jan 2025

      Amazing experience!

      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great support system, training provided, regular feedback, relaxed environment

      Cons

      Peak times such as Black Friday are very very busy depending on the client you are assigned to

      1.0
      1 Nov 2024

      You are a number, not a person

      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      I guess good for software experience and learning how NOT to treat people.

      Cons

      Awful management, micro-manage and treat staff like rubbish. Can't log in due to IT issues? Expect to be punished with unpaid overtime or wages docked. Need the toilet during a shift, tough, wait until your allocated break time. Pay is vile too.

      5.0
      30 Apr 2024

      Amazing!

      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      The kindest team you will ever work with, managers have been so compassionate hard working and motivating. Never a dull moment and always opportunities to learn and thrive. Zack M has been the best manager I've had to date, the most hard working genuine and supportive manager anyone could ask for.

      Cons

      I haven't experienced cons during my time.

      Viewing 1 - 3 of 12 Reviews
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      Glassdoor has 254 Ventrica reviews submitted anonymously by Ventrica employees. Read employee reviews and ratings on Glassdoor to decide if Ventrica is right for you.