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      Utility Warehouse

      Engaged employer

      Utility Warehouse Reviews

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      3.5

      64% would recommend to a friend

      (753 total reviews)

      Stuart Burnett

      71% approve of CEO

      61% positive business outlook

      Ratings by category

      3.7

      Diversity and inclusion

      3.5

      Culture and values

      3.5

      Work/Life balance

      3.4

      Compensation and benefits

      3.2

      Senior management

      3.1

      Career opportunities

      Utility Warehouse has an employee rating of 3.5 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utility Warehouse employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

      Reviews by job title

      753 reviews
      5.0
      4 Nov 2023

      Senior Project Controls Manager

      Senior project controls manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Autonomy. Good experience of managing a large team.

      Cons

      Very busy. Lots of stakeholders

      avatar
      Utility Warehouse Response
      2y
      Thank you for taking the time to leave a review, I will share your feedback with the relevant individuals.
      5.0
      16 Aug 2022

      Fantastic organisation

      Resource business partner
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly environment Career development Great people Flexible Working Growing organisation Inclusive Diverse

      Cons

      No cons have been experienced

      avatar
      Utility Warehouse Response
      3y
      Thanks for your review!
      1.0
      20 Dec 2014

      Does not live up to its promises

      Adviser
      Recommend
      CEO approval
      Business outlook

      Pros

      Immediate 'down-tools' at 5.30! Clockwatchers' paradise. Free cake when it's someone's birthday (but you have to clap and look silly ... sorry, happy). Free certificates to put on your desk showing how long you have worked there (in nice, tasteful, brown wooden frames). If you manage to get to the toilets early in the morning you won't have to put up with the dirty poohs left unflushed later on in the day. Free sweeties distributed with the monthly newsletter (they really do think they are employing kiddiewinks). Local company, easy travel. Money off utility bills at Christmas time. OK to put up with until something better comes along. Moving to new building soon (next to a KFC and nearer to Asda - the staff canteen is horrible so this is a big plus).

      Cons

      Too clicky - newcomers do not fit in. Managers can get six smoking breaks in a day which is impossible for lowly mortals. Advisers keep getting blamed for glitches in the system where you need to set something up but the billing software won't allow you to fix the problem. You're supposed to be friendly and helpful but if a Customer talks too long it's your fault and you get told off because your stats aren't good. They want you to push promotional stuff but then blame you for giving too much free stuff away. They want you to push online paperless billing but then tell you off for doing it too much if Customers complain. Told off for being one minute late (9.01) but then had to sit listening to manager spending nearly an hour talking about menu options for Christmas party. If you get to be a manager its OK but I know people who have been there over 20 years and still work as Advisers. Only allowed an hour off for doctors but my doctor doesn't open till 9.30 so its difficult for me to get there for 10.00,

      Viewing 1 - 3 of 753 Reviews
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      ReviewsUtility Warehouse reviews

      Glassdoor has 806 Utility Warehouse reviews submitted anonymously by Utility Warehouse employees. Read employee reviews and ratings on Glassdoor to decide if Utility Warehouse is right for you.