Question 1

Does U.S. Customs and Border Protection pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, U.S. Customs and Border Protection employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at U.S. Customs and Border Protection. This rating has decreased by 8% over the last 12 months.

Question 2

How satisfied are employees working at U.S. Customs and Border Protection?

Accepted Answer

68% of U.S. Customs and Border Protection employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated U.S. Customs and Border Protection 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.8 for career opportunities.

Question 3

What are the top reviewed jobs at U.S. Customs and Border Protection?

Accepted Answer

CBP Officer (47), Border Patrol Agent (38), Officer (25), CBPO (17), Customs and Border Protection Officer (17), CBP Technician (13), Agriculture Specialist (12), Import Specialist (10), Mission Support Specialist (10), Management and Program Analyst (9), Program Manager (9), Supervisory Border Patrol Agent (9), Auditor (7), Agent (6), Attorney (6)

Question 4

What are the pros of working at U.S. Customs and Border Protection according to real employee reviews?

Accepted Answer

"Good pay and Benefits combined with mission focus" ((in 75 reviews)); "Great benefits; retirement includes an annuity and a thrift savings plan (401k)." ((in 65 reviews)); "Good people dedicated to the mission" ((in 17 reviews)); "There's plenty of overtime and potential to earn a great salary." ((in 15 reviews)); "MANY opportunities to promote and do different things." ((in 12 reviews))

Question 5

What are the cons of working at U.S. Customs and Border Protection according to real employee reviews?

Accepted Answer

"poor management, as a technician you are low priority a k" ((in 50 reviews)); "long hours and lots of detail assignments away from home" ((in 26 reviews)); "low morale" ((in 10 reviews)); "Leadership is poor." ((in 9 reviews)); "In fact, many supervisors feel that it's their right to flirt with and attempt to pick up female members of the public while on" ((in 8 reviews))

Question 6

What are employees saying about U.S. Customs and Border Protection redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Customs and Border Protection redundancy and their outlook for job security at U.S. Customs and Border Protection in 2026.

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Good pay and benefits, but political games are common

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