Does Truno pay their employees well?

According to anonymously submitted Glassdoor reviews, Truno employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Truno. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Truno?

29% of Truno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Truno 2.2 out of 5 for work life balance, 2.3 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Truno?

Field Service Technician (13) , Support Technician (6) , IT Support Technician (4) , Service Technician (4) , Bench Technician (3) , Installer (3) , Systems Engineer (3) , Desktop Support Technician (2) , Field Technician (2) , Helpdesk Technician (2) , Service (2) , Service Manager (2) , Software Engineer (2) , Technical Support Engineer (2) , Technician (2)

What are the pros of working at Truno according to real employee reviews?

"Good people to work with" ((in 13 reviews)); "Coworkers are generally friendly and welcoming from the get" ((in 5 reviews)); "great co workers" ((in 4 reviews))

What are the cons of working at Truno according to real employee reviews?

"Low pay" ((in 8 reviews)); "Poor management" ((in 8 reviews)); "No work/life balance" ((in 7 reviews)); "Moving up is a bit hard, and democracy can get in the way of getting a raise" ((in 7 reviews)); "worker/s may try to get you fired if they don't like you, no training on new equipment, not really flexible hours, may require over 40 hours per week, may require working at odd hours of the night, repetitive work environment," ((in 6 reviews))

Truno Reviews

2.9

29% would recommend to a friend

(113 total reviews)

Brad Ralston

38% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (113 reviews)

Truno has an employee rating of 2.9 out of 5 stars, based on 113 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Truno employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

113 reviews

5.0

2 Jan 2026

Steady Improvement

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Changes have been mostly good.

Cons

Things could always be better.

5.0

8 May 2025

Bonus

Bench technician

Recommend

CEO approval

Business outlook

Pros

Great environment and great team

Cons

No raises and bonuses are low

5.0

4 Mar 2024

Not perfect but growing in the right direction

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Truno is growing as a company so there are some growing pains. The changes thus far have been for the better. The benefits are good and the pay is competitive. The company culture is upbeat on the service side, with most managers active in helping their employees succeed.

Cons

Sometimes service has to pull off miracles because either setup, install, or support have not done their job. There can be long hours making sure the customers are taken care of and everything is up and running. Upward growth is a lot slower than some would like.

Viewing 1 - 3 of 113 Reviews

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Jobs at Truno

Field Service Technician

Preventative Maintenance Technician

Customer Care Specialist

Field Service Technician

Field Service Technician

Truno

Truno Reviews

Company ratings over time

Reviews by job title

Steady Improvement

Bonus

Not perfect but growing in the right direction

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