TouchSource Reviews

4.2

85% would recommend to a friend

(27 total reviews)

Ajay Kapoor

84% approve of CEO

77% positive business outlook

TouchSource has an employee rating of 4.2 out of 5 stars, based on 27 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TouchSource employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

27 reviews
5.0
1 May 2023
Recommend
CEO approval
Business outlook

Pros

The leadership team at TouchSource is actively involved and is always available to easily help everyone on the team. My fellow team members have been wonderful. The company culture is fantastic and thus far has stayed true to their Core Values which are: People matter. We are one team. We practice radical transparency. We are relentlessly driven to learn and innovate. We meet our commitments. We deliver results. The hiring process was wonderful and easily streamlined. All expectations were made clear throughout the entire process. I look forward to making a full career at TouchSource by achieving the expectations placed in front of me.

Cons

It's hard to write cons because I genuinely enjoy the company.

1.0
19 Apr 2023

Run

Recommend
CEO approval
Business outlook

Pros

None that I can think of

Cons

Overpriced products, incompetent CEO, and very high turnover.

avatar
TouchSource Response
3y
Although we take all pieces of feedback with humility, this review doesn’t seem to be from a TouchSource or former TouchSource individual. The role that the reviewer describes (Sales Northeast for over a year) has only been in place for a few months and the previous employee was fired for ethical behavior in Oct 2021. We suspect that person is acting in a malicious manner. Regarding the other points: - TouchSource’s voluntary attrition remains lower than industry averages while we manage to high performance in sales and other roles. - TouchSource price adjustments have been significantly lower than CPI for the past 5 years and only are done to reflect supply chain realities. It’s disappointing to see a malicious post like this when TouchSource maintains an employee engagement score in the top 10% of all tech companies and is frequently celebrated for our unique, diverse, and fun culture.
Viewing 1 - 3 of 27 Reviews

Glassdoor has 27 TouchSource reviews submitted anonymously by TouchSource employees. Read employee reviews and ratings on Glassdoor to decide if TouchSource is right for you.