the incompetent team members and leadership are allowed waaaay too much latitude, bullying was definitely a thing that was allowed to flourish, the role is far too dependent on should bes and maybes and not grounded in the reality of what can actually be done, department is often used as a human shield between unrealistic and out of touch corporate mandates and unrealistic and unsympathetic distributors, a lot of buck passing, horribly out of date systems, software, and tools