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      Tele-centre Services

      Engaged employer

      Tele-centre Services Reviews

      2.6

      28% would recommend to a friend

      (135 total reviews)

      Wee Ling Cheng

      37% approve of CEO

      25% positive business outlook

      Ratings by category

      2.6

      Work/Life balance

      2.5

      Diversity and inclusion

      2.4

      Culture and values

      2.3

      Senior management

      2.2

      Career opportunities

      2.0

      Compensation and benefits

      Tele-centre Services has an employee rating of 2.6 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Tele-centre Services employee rating is 32% below average for employers within the Human resources and staffing industry (3.8 stars).

      Reviews by job title

      135 reviews
      3.0
      17 Dec 2021

      Unprofessional Training

      Customer care officer
      Recommend
      CEO approval
      Business outlook

      Pros

      break time that can be utilized between work

      Cons

      Training was very unprofessional and inadequate that new CCO are being treated unfairly due to lack of proper training prior to real hands on.

      1.0
      15 Jul 2021

      Bad work environment

      Call center agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Good for finding new friends

      Cons

      Management will never understand the ground level, and prioritise productivity. Work productivity is also not objectively measured with inefficient call interface and system. Strong hierachy game here whoops Work environment was fine at first but slowly progressed into one that is pretty toxic. If you would like to work in an environment where you can't even provide proper help to people who seek assistance then well go ahead :) Working here would provide you with enough money for a meagre life and enable you to feel a sense of worthlessness. Good place to reflect on humanity and why empathy is such a scam sometimes.

      5.0
      1 Jan 2018

      Definitely defamation of previous post

      Customer care representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The Managements is listening n accepting to changes unlike what mentioned earlier. Professional call team and colleague rapport. It’s a pro-family working culture that enable us to have better work life balance especially towards the end of the year.

      Cons

      Ex employee that has been defaming the Company.

      Viewing 1 - 3 of 135 Reviews
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      ReviewsTele-centre Services reviews

      Glassdoor has 187 Tele-centre Services reviews submitted anonymously by Tele-centre Services employees. Read employee reviews and ratings on Glassdoor to decide if Tele-centre Services is right for you.