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Taco Bell

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Taco Bell

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Taco Bell Reviews

3.5

52% would recommend to a friend

(11257 total reviews)

CEO Mark King

Mark King

67% approve of CEO

Ratings by category

3.7

Diversity and Inclusion

3.2

Culture and Values

3.2

Career Opportunities

3.1

Work/Life Balance

3.1

Senior Management

2.9

Compensation and Benefits

Ratings distribution

5 stars

24%

4 stars

23%

3 stars

28%

2 stars

13%

1 star

12%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Free food and all its was nice(in 663 reviews)
  • "A few great people to get to know and maybe even be friends with somewhere down the 'Line'.(in 549 reviews)
  • "flexible hours; good for students and those looking for a second job(in 457 reviews)
  • "Coworkers were nice and inviting(in 287 reviews)
  • "Flexible Schedule and Positions(in 192 reviews)
Cons
  • "The pay was low and would only get a couple of cents a year even knowing how to do every position(in 769 reviews)
  • "bad management and very fast paced(in 627 reviews)
  • "Manager was rude and very demanding constantly had a on and off attitude(in 365 reviews)
  • "Upper management is bad when they start to 'crack down' on lower level management.(in 111 reviews)
  • "treated like crap pay way to low no training(in 84 reviews)
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Found 11,257 of over 12K reviews

Updated 29 Nov 2023

    1. 5.0
      FEATURED REVIEW
      1 Oct 2023
      Crew Member
      Current Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Eat free Work as a team Learn new things every day New items out

      Cons

      Crazy rush hours Low staff Calling in Walking off a job

      1. 3.0
        24 Oct 2023
        Food Champion
        Current Employee, more than 1 year
        Tyler, TX
        Recommend
        CEO Approval
        Business Outlook

        Pros

        THERE ARE PROS, but beware of the Cons. The culture is diverse and draws people of all sorts, but mainly (and thankfully), the vibe is non-judgmental. The effort expected is reasonable. They won't push you further than they need to, and you can grow at your own pace. They put up with my weaknesses for a long time before I became a pro at making food. Once I got LIGHTSPEED at making food after eight months, they wanted me to STAY there, bringing me to the Cons.

        Cons

        However, you want to elaborate on the concept. In the most cynical terms, I'd say they're efficient at taking any ole sucker, getting what they can out of them, and providing reasonable forgiveness. Whether I was not proactive enough or there weren't incentives to move around their management (my leading theory), they don't promote much because the administration isn't quitting or moving up. They'll replace managers or anyone they need in an instant EXTERNALLY, and it's a dead end.

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        1. 2.0
          30 Oct 2023
          Assistant Manager
          Current Employee, more than 3 years
          Leander, TX
          Recommend
          CEO Approval
          Business Outlook

          Pros

          The people you work with can make it hard to quit

          Cons

          There is a bonus structure but it is very hard to achieve and I worked in one of the best running stores. And we barely ever got it. Everyone above store level doesn’t care about you. I’ve been an assistant for 10 years and I’m one of the best and they paid me the same as an assistant that is just being promoted. Took me a YEAR to get $5000 more. It is really hard to get employees to care about their job. The 6 week training period for external hired managers is NOT long enough to learn anything. Not by a long shot. That is coming from myself in training and also training others that came to our store (we are a training store).

          1. 3.0
            18 Nov 2023
            Restaurant General Manager
            Current Employee, more than 1 year
            Saint Louis, MO
            Recommend
            CEO Approval
            Business Outlook

            Pros

            They have great benefits and upoer managment is acceptable. They do understand life happens. Bonuses every months for gm & bothe assistants

            Cons

            If your the GM you will puttingnin so mamy hours, especially if u take over a store that is not in good shape. You can bust you rear and if u dont meet the metrics the bonus u should get for metrics you wont get anything if your not meeting metrics but you will be there 60-70 hrs a week only get paid for 50 and if u get no bonus u basically bust ur butt for free

            1. 5.0
              25 Nov 2023
              Line Cook
              Current Employee, more than 1 year
              Anoka, MN
              Recommend
              CEO Approval
              Business Outlook

              Pros

              I worked here 3 years ago and remember this location as being a great work environment. I've worked in other fast food and didn't have nearly as comfortable an experience. They encourage growth and are very accommodating to the scheduling needs of employees. If you need work fast and don't mind WORKING this is a great workplace

              Cons

              Only the usual cons, you freeze when stuck on drive thru but they have coats you can borrow

              1. 3.0
                29 Nov 2023
                Shift Manager
                Former Employee, more than 5 years
                Saint Charles, MO
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Flexible on hours and needing to change schedules

                Cons

                Shift managers often have to cover other shifts at times when it may be inconvenient if someone calls off - this depends on location and how reliable other managers are.

                1. 2.0
                  25 Nov 2023
                  Cashier
                  Former Employee
                  Las Vegas, NV
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  I have no Pros I hated my Job at Taco Bell.

                  Cons

                  Drama at work, No Communication, Employees Lie to Boss, Stuck working multiple positions by my-self during rushes. Boss just does not care. Favoritism

                  1. 3.0
                    29 Nov 2023
                    Service Champion
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Usually chill people working there, but you gotta have a good manager.

                    Cons

                    The angry customers are not worth the pay. Go to retail.

                    1. 2.0
                      28 Nov 2023
                      Crew Member
                      Current Employee, less than 1 year
                      Tempe, AZ
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      15 hourly and free food. coworkers are chill and do not care

                      Cons

                      its alright honestly you could do way better i worked at the cantina location and the customers were something else

                      1. 5.0
                        29 Nov 2023
                        Service/Food Champion
                        Former Employee, more than 1 year
                        Mukilteo, WA
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Kind management, felt more like family, incredibly lenient with my schedule, and supportive of my endeavors outside of work

                        Cons

                        None really, starting pay could always be higher

                      Viewing 1 - 10 of 11,257 Reviews
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                      Taco Bell Reviews FAQs

                      Taco Bell has an overall rating of 3.5 out of 5, based on over 11,848 reviews left anonymously by employees. 52% of employees would recommend working at Taco Bell to a friend and 45% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, Taco Bell employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Taco Bell. This rating has been stable over the past 12 months.

                      52% of Taco Bell employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Taco Bell 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

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                      Customer Service

                      can you give me some tips on how to successfully pass an interview for a customer service job as a 17 years old?

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                      HR Generalist

                      If asked what type of management style to you prefer? How do you feel about micromanagement? How do you answer this professionally? Nobody likes micromanagement so why ask? Maybe bc the manager there does?

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                      Morgan Stanley

                      In an interview is it a good practice to draw examples for answering situational questions from the most recent and relevant experience or should I draw examples from other previous experiences as well?

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