Taco Bell Reviews
52% would recommend to a friend
(11257 total reviews)

Mark King
67% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "A few great people to get to know and maybe even be friends with somewhere down the 'Line'." (in 549 reviews)
- "The pay was low and would only get a couple of cents a year even knowing how to do every position" (in 769 reviews)
- "Upper management is bad when they start to 'crack down' on lower level management." (in 111 reviews)
Found 11,257 of over 12K reviews
Updated 29 Nov 2023
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- 5.0FEATURED REVIEW1 Oct 2023Crew MemberCurrent Employee
Pros
Eat free Work as a team Learn new things every day New items out
Cons
Crazy rush hours Low staff Calling in Walking off a job
- 3.024 Oct 2023Food ChampionCurrent Employee, more than 1 yearTyler, TX
Pros
THERE ARE PROS, but beware of the Cons. The culture is diverse and draws people of all sorts, but mainly (and thankfully), the vibe is non-judgmental. The effort expected is reasonable. They won't push you further than they need to, and you can grow at your own pace. They put up with my weaknesses for a long time before I became a pro at making food. Once I got LIGHTSPEED at making food after eight months, they wanted me to STAY there, bringing me to the Cons.
Cons
However, you want to elaborate on the concept. In the most cynical terms, I'd say they're efficient at taking any ole sucker, getting what they can out of them, and providing reasonable forgiveness. Whether I was not proactive enough or there weren't incentives to move around their management (my leading theory), they don't promote much because the administration isn't quitting or moving up. They'll replace managers or anyone they need in an instant EXTERNALLY, and it's a dead end.
- 2.030 Oct 2023Assistant ManagerCurrent Employee, more than 3 yearsLeander, TX
Pros
The people you work with can make it hard to quit
Cons
There is a bonus structure but it is very hard to achieve and I worked in one of the best running stores. And we barely ever got it. Everyone above store level doesn’t care about you. I’ve been an assistant for 10 years and I’m one of the best and they paid me the same as an assistant that is just being promoted. Took me a YEAR to get $5000 more. It is really hard to get employees to care about their job. The 6 week training period for external hired managers is NOT long enough to learn anything. Not by a long shot. That is coming from myself in training and also training others that came to our store (we are a training store).
- 3.018 Nov 2023Restaurant General ManagerCurrent Employee, more than 1 yearSaint Louis, MO
Pros
They have great benefits and upoer managment is acceptable. They do understand life happens. Bonuses every months for gm & bothe assistants
Cons
If your the GM you will puttingnin so mamy hours, especially if u take over a store that is not in good shape. You can bust you rear and if u dont meet the metrics the bonus u should get for metrics you wont get anything if your not meeting metrics but you will be there 60-70 hrs a week only get paid for 50 and if u get no bonus u basically bust ur butt for free
- 5.025 Nov 2023Line CookCurrent Employee, more than 1 yearAnoka, MN
Pros
I worked here 3 years ago and remember this location as being a great work environment. I've worked in other fast food and didn't have nearly as comfortable an experience. They encourage growth and are very accommodating to the scheduling needs of employees. If you need work fast and don't mind WORKING this is a great workplace
Cons
Only the usual cons, you freeze when stuck on drive thru but they have coats you can borrow
- 3.029 Nov 2023Shift ManagerFormer Employee, more than 5 yearsSaint Charles, MO
Pros
Flexible on hours and needing to change schedules
Cons
Shift managers often have to cover other shifts at times when it may be inconvenient if someone calls off - this depends on location and how reliable other managers are.
- 2.025 Nov 2023CashierFormer EmployeeLas Vegas, NV
Pros
I have no Pros I hated my Job at Taco Bell.
Cons
Drama at work, No Communication, Employees Lie to Boss, Stuck working multiple positions by my-self during rushes. Boss just does not care. Favoritism
- 3.029 Nov 2023Service ChampionFormer Employee
Pros
Usually chill people working there, but you gotta have a good manager.
Cons
The angry customers are not worth the pay. Go to retail.
- 2.028 Nov 2023Crew MemberCurrent Employee, less than 1 yearTempe, AZ
Pros
15 hourly and free food. coworkers are chill and do not care
Cons
its alright honestly you could do way better i worked at the cantina location and the customers were something else
- 5.029 Nov 2023Service/Food ChampionFormer Employee, more than 1 yearMukilteo, WA
Pros
Kind management, felt more like family, incredibly lenient with my schedule, and supportive of my endeavors outside of work
Cons
None really, starting pay could always be higher
Taco Bell Reviews FAQs
Taco Bell has an overall rating of 3.5 out of 5, based on over 11,848 reviews left anonymously by employees. 52% of employees would recommend working at Taco Bell to a friend and 45% have a positive outlook for the business. This rating has been stable over the past 12 months.
52% of Taco Bell employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Taco Bell 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.