TSYS|Total System Services Reviews

Updated 5 Aug 2020

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3.0
54%
Recommend to a Friend
66%
Approve of CEO
TSYS|Total System Services CEO Troy Woods
Troy Woods
325 Ratings
Pros
  • "Employee Friendly company with a work life balance(in 94 reviews)

  • "Worked with great people, good benefits, there was down time between calls at the time so it wasn't very stressful, even though it could be at times(in 56 reviews)

Cons
  • "low start pay, no work-life balance, & overtime paid at only(in 21 reviews)

  • "If you are in Columbus you get better opportunities(in 20 reviews)

More Pros and Cons
  1. "It’s cool"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Communications Specialist in Alpharetta, GA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at TSYS|Total System Services full-time for more than a year

    Pros

    Informative place to be and work with some really smart people

    Cons

    Corporate America, what else can I say? Act accordingly

  2. "Average"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Applications Support Analyst in Bangalore
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at TSYS|Total System Services full-time

    Pros

    Good ambience and culture New ideas are welcomed

    Cons

    No clarity on the expectations No clear goals set


  3. Helpful (1)

    "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Business Integration Consultant in Columbus, GA
    Positive Outlook
    Approves of CEO

    I have been working at TSYS|Total System Services full-time for more than 8 years

    Pros

    Flexible working, remote work, good natured people.

    Cons

    Multiple redundant systems to log in to just to do daily work, multiple time logging tools

  4. "Manager"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at TSYS|Total System Services full-time for more than 5 years

    Pros

    Great work/life balance, and generally everyone is ready and willing to help.

    Cons

    Pay is not competitive for Austin, Texas. Culture is being eroded by parent company.

  5. "Total System Services was great to work for"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst 

    I worked at TSYS|Total System Services full-time

    Pros

    There are smart people working there

    Cons

    Company is now directed by Global Payments - I don't have any experience with them.

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  6. "Great stepping stone"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Manchester, England
    Recommends
    Neutral Outlook

    I have been working at TSYS|Total System Services full-time

    Pros

    Brilliant teams and flexible work hours

    Cons

    the management is poor, promition is available but prefer external applicatns

  7. "R.I.P. to the real TSYS, 1983-2019"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst in Columbus, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TSYS|Total System Services full-time for more than 10 years

    Pros

    I am excited about some of the new Global Payments ' commitments to diversity (still early days, but the substance and dedication seems there).

    Cons

    TSYS' merger with Global Payments has been a disaster. It feels like a cobbled-together stepfamily with no cohesion or shared values, and a lot of process and busywork without a strategic purpose. The workload is unsustainable and burn out is real. Global Payments execs and leaders have been very heavyhanded in involving themseles in a business they don't understand (issuing), which makes it not very fun for those of us who have been in this business for decades.

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  8. "Good Company with Lots of Learning"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - H R in Noida
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSYS|Total System Services full-time for more than a year

    Pros

    Learning , Transparency, Authority to take decision,

    Cons

    Nothing found as such till now.

  9. "Worked with Visa and MasterCard on the incoming side of the business"

    3.0
    Former Employee - Test Consultant 

    I worked at TSYS|Total System Services full-time

    Pros

    The people at TSYS are the best

    Cons

    Global does not care about the employees. Just a number to them.

  10. Helpful (3)

    "Great if you have no ambition"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Credit Risk Analyst in Broomfield, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TSYS|Total System Services full-time for more than 3 years

    Pros

    You can finish your real work by lunch.

    Cons

    Moral was so bad at TSYS the only time analysts spent time together outside of work was to celebrate the departure of another agent to greener pastures. Leadership was weak/nonexistent TSYS is a place where careers go to die.

    Continue reading
Found 848 reviews