TSYS|Total System Services Reviews | Glassdoor.ie

TSYS|Total System Services Reviews

Updated 17 Nov 2019

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3.2
60%
Recommend to a Friend
75%
Approve of CEO
TSYS|Total System Services CEO Troy Woods
Troy Woods
299 Ratings
Pros
  • "Good family / work/life balance if you work for a good manager(in 89 reviews)

  • "Worked with great people, good benefits, there was down time between calls at the time so it wasn't very stressful, even though it could be at times(in 55 reviews)

Cons
More Pros and Cons
  1. "TSYS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I have been working at TSYS|Total System Services full-time

    Pros

    TSYS is a good company to work, a lot of positives to look for such as Flexibility work life balance Work shift as per your convenience

    Cons

    arrogant, clueless mid level management

    Advice to Management

    Retain good people, listen to their problem

    TSYS|Total System Services2019-11-16
  2. "great company, management not professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Csr1 in Columbus, GA
    Doesn't Recommend
    Approves of CEO

    I have been working at TSYS|Total System Services full-time for more than 3 years

    Pros

    good pay, great benefits, flexible hours

    Cons

    24 hr call ctr. must work on holidays, weekends, management is horrible.

    Advice to Management

    take time to get to get closer to your teammates, stop showing favortism

    TSYS|Total System Services2019-11-14
  3. "A lot of paid time off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Fraud Analyst 

    I have been working at TSYS|Total System Services full-time for more than 3 years

    Pros

    Paid time off is nice

    Cons

    Management at the department level

    TSYS|Total System Services2019-11-17
  4. "Good work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Analyst in Pune
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TSYS|Total System Services full-time for more than a year

    Pros

    Work culture Best managers Learn new things

    Cons

    Nothing in corns Very good place

    TSYS|Total System Services2019-10-31
  5. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Systems Analyst 
    Recommends

    I have been working at TSYS|Total System Services full-time

    Pros

    Great work environment. Challenging work.

    Cons

    Limited opportunities for career advancement.

    TSYS|Total System Services2019-10-31
  6. "Good work but needs to be more flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TSYS|Total System Services full-time for more than 5 years

    Pros

    -Gives a lot of gifts to employees during TAW, diwali etc -Good team engagement initiatives - cab facility for female employees post 7:30 pm - Exposure to latest technologies - company investing a lot to upskill employees on latest technologies - stability - recreation area, gym - good chance to gain product knowledge and learn business.

    Cons

    - restrictions on WFH. - Overlapping hours with US counterparts needs employee to be available till 8 pm at least. - Working hours between 11-8 or 12-9 even if no overlap is required. - lot of internal politics in management layer which hampers employees growth - delayed promotions specially for females - onshore counterparts are treated like clients and offshore does most of the adjustments to support their... timezone. - not much uniformity or transparency in appraisal and promotion criteria across different teams.

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    Advice to Management

    -Set realistic , measurable goals -Maintain transparency in promotion criteria and make it uniform across organisation. -Fire bad managers who have a track record of being biased and demotivating their team members. - trust your employees and be more flexible in term of time and WFH

    TSYS|Total System Services2019-11-13
  7. "Excellent Company with a wonderful culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbus, GA
    Recommends

    I have been working at TSYS|Total System Services full-time for more than 10 years

    Pros

    TSYS cares deeply about its clients and employees. I feel valued, respected, and well-compensated.

    Cons

    TSYS has some room for improvement in the diversity at Senior leadership levels.

    TSYS|Total System Services2019-10-28
  8. "Total Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbus, GA
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at TSYS|Total System Services full-time for less than a year

    Pros

    The environment is very relaxed. Coworkers are nice and inclusive.

    Cons

    There are many problems between engineering teams from different offices.

    TSYS|Total System Services2019-10-29
  9. "Good benefits and working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Contracts Manager in London, England

    I have been working at TSYS|Total System Services full-time for more than 8 years

    Pros

    Flexible working/working from home Good benefits package

    Cons

    Sometimes frustrating processes which can make decisions harder to make

    TSYS|Total System Services2019-10-11
  10. "Better place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Pune
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSYS|Total System Services full-time for more than 3 years

    Pros

    Great work culture, gifts, bonus, good HR policy.

    Cons

    I did not find any.

    TSYS|Total System Services2019-10-11
Found 802 reviews