TMS Health Reviews

Let me start by letting you know I started as a Physician Rep and went on to a DM. I was one of the only people I know of with experience in the pharmaceutical industry aside for a couple of the trainers. As for management, aside from myself, it was upsetting to see that the managers had no experience in either the pharmaceutical industry or management. Most were former reps that had become friends with a member of senior management. You may see a rep there for a few months be promoted when more qualified individuals are in the same position for a year, if they stay that long. You will be micro-managed, that is the job of DM (district manager), simply to make sure people are in their seats and accounted for on the phone so the pharmaceutical company can be billed. There is no room to advance, I only did so because I already had more experience than anyone in senior management. The business concept is simple and has nothing to do with "influencing prescriber habits". TMS acquires business by convincing a pharmaceutical company that they can be more successful in reaching doctors than outside reps for a fraction of the cost. Once the company agrees TMS puts them in a contract for X amount of agents speaking with doctors offices for X amount of hours, billing from $50 - $65 per hour. They then hire "physician reps" and with commission, at best pay them $15 - $19 per hour. They are not concerned with you as an employee, just keeping that seat filled so they can bill. Simply put, you will enjoy training. Once you are on the floor you will realize what the purpose of the company actually is, and you will be very upset by the people that are your superiors. If you need a job, Take the position, but do not become content. Utilize it as a way to have a paycheck while looking for a real job / career. Remember, during training which can last from 3 - 4 weeks you will be give an hour lunch break, that is the time you should be on other interviews. Training used to last a minimum of 4 weeks and even that was not enough to come close to having the knowledge compared to the outside reps, but that's another poor company decision. Once you are done with training, you will start to work by the clock, literally. You clock in when you get on the phone, your 2 15 minute breaks are timed, and your 30 minute lunch starts when you get off the phone and stops once you are back on it, leaving you a realistic 15 - 20 minutes for lunch, not enough time to search for another job. Even when using the bathroom, you have to use your break time. Don't make the mistake of being content, people have done this, once they are done with training they are disgusted with the position, but the only way to look for another one is to quit, there are no exceptions, that will happen to you. Be smart and use the extra break time during training to continue your search. Don't feel like you should have any loyalty to the company, they intend on you leaving, they already have another training class going at the same time. I did not utilize my time in training to look for another position, that left me in a position where I was there for almost a year. Luckily I was given the task of taking on a new team and was allowed to sit in with them during their 3rd and 4th week of training. My first task, I sent out resumes, I scheduled my interviews over 3 days the following week during the hour break and found a real position I actually enjoy. I did not give 2 weeks notice, I simply called and told them I no longer wanted to be part of their scheme that should be rendered not legal, that's from a business perspective, aside from having to "manage" people when I wanted to tell them to pick up and move on for themselves. My last check came in the mail, I couldn't be happier knowing it was behind me. My biggest regret, not using that hour break during my initial training.

The pay, the constant change in commission structure, the lies from upper management, the arrogance of the Executives - the way people are treated, the unprofessionalism through out - this was ONLY a paycheck, I hate that I gave these people 2+ years of my life - AND YES, I left on my own terms - not one of their notorious surprise layoffs.