System1 Group Reviews | Glassdoor.ie

System1 Group Reviews

Updated 25 Apr 2019

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Found 27 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
54%
Recommend to a Friend
76%
Approve of CEO
John Kearon
14 Ratings
  1. "Good place to get introduced to Market Research"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Research Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at System1 Group full-time for less than a year

    Pros

    The office culture depends on which office you work in. Some offices have more people and some have less. But overall, it is a small-ish company and at times you will be have experiences to grow beyond your job descriptions. Also, there's travel opportunities and a good number of paid time off. The top execs hold monthly meetings on how the company is doing and is transparent about the yearly goals.

    Cons

    Health insurance can be a bit expensive. The company is trying to grow and has undergone several changes. Since it is ad hoc research, Sometimes you have to work later hours or come in earlier or work weekends. Also, HR and other branches are located in London which can be inconvenient at times.

    Advice to Management

    Keep employees involved in the changes across countries and allow for feedback.

    System1 Group2019-04-25
  2. Helpful (2)

    "Green Grass"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook

    I have been working at System1 Group full-time for more than a year

    Pros

    Innovative approaches and tons of implicit trust in staff. People are free to work their own hours in their own environment as long as the work is getting done. Generous benefits and 5 weeks of vacation per year. Recent changes are opening up room for a revived culture. Young employees are given tons of opportunities to take the lead on projects, interact with clients, and participate in industry events.

    Cons

    Had a poor fiscal year in 2017/18 which led to an obsession with "the numbers" and subsequently not enough focus on the people. Management has acknowledged this and is actively trying to turn things around. It's not an easy task, but there is definitely commitment from many to get there.

    Advice to Management

    Focus on people. The numbers will follow.

    System1 Group2018-08-27
  3. Helpful (2)

    "Good workplace gone bad - emotion applies to client work but not how they treat their own people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at System1 Group full-time

    Pros

    Good methodologies that make sense and work. Casual office environment. Ability to work from home. Good perks like extra days off at Christmas, paid sabbatical after 6 years, health insurance etc. Free snacks. London office well located, bright and airy. Work life balance is pretty good. Some excellent support teams - Ops, Legal, Finance

    Cons

    Threw out a brand that clients and staff loved and changed it to something that is dull and very 'system 2'. With the name change came a series of terrible decisions, from restructuring around 3 practices to getting rid of some amazing people. The consequences have been catastrophic. Over 50% of the UK account team have left in the last year. Senior management totally lost sight that the people make the business. Restructuring...

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    Advice to Management

    Ensure ALL team leaders have the right skills to actually lead, if not then move them elsewhere or out to avoid creating chaos and long term damage. Staff have lost faith in the business, I suggest bringing in some serious outside help to reorganise and reinspire the teams. You're all about emotion and behavioural economics but those principles fly out the window when it comes to how you treat your own staff - why!?...

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    System1 Group2018-09-09

    System1 Group Response

    November 1, 2018Senior HR Generalist

    Thank you for having taken the time to share your thoughts about working at System1. As you know, our industry is going through radical change at the moment. As one of our senior clients said recently “Market Research has changed more in the past 3 years than in the previous ...

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  4. "Thinking of working at System1 - don't."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at System1 Group full-time

    Pros

    They have a small group of knowledgeable experts who are up to date on Behavioural Economics.

    Cons

    Bully culture - CEO can be a bully and this negative role modelling filters down. If you want no say and want to be micromanaged, this is the place for you. If you want to be treated as an adult - work somewhere else. Totally out of date and out of touch with market reality - not at all innovative. Arrogant attitude towards clients - dismissive of their genuine concerns. David Brent would be embarrassed by the management.

    Advice to Management

    Treat people like adults.

    System1 Group2018-07-20
  5. Helpful (4)

    "Sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Researcher in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at System1 Group full-time for more than 5 years

    Pros

    progression assured regardless of talent. Everyone is leaving so they need to keep people somehow.

    Cons

    Lots of people covering for their lack of experience and talent. They cover by asserting their opinions. No innovation dispite the 'most innovative' title. They have been left behind, stuck in their ways, not open to new tech or opportunities. Bully and cliche culture with many decisions made before consultation. Unhappy workforce largely due to the lack of responsibility taken by senior management decisions. That, and...

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    Advice to Management

    Listen to your upset staff. They have reason to be upset with you, you are heading them down a path a lot of them haven't wanted to go. Accept that the downturn is LARGELY your fault Partner with innovative firms to help better make solutions. You can be the world's best camera film manufactuer, but camera phones now do the job. Value people who care about you. Some people would've died for you, but you cast them out...

    Show More
    System1 Group2018-07-16
  6. Helpful (3)

    "Not great at the moment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at System1 Group full-time

    Pros

    Some nice people, able to work from home on Fridays

    Cons

    While there was positivity and good work happening years ago, the company has degraded into quite a mess. Looking around the office, no one is happy or motivated, and the culture is pretty bleak. It is difficult to find inspiration or purpose, because the overall vibe in the office is so poor, and most people are looking to leave. While there are some more junior managers who really care about their employees, in the...

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    Advice to Management

    Overall, bring in some experts to advise you on how to save the sinking ship. You are going to need some outside opinions from people with more expertise. Otherwise: 1. Come up with methodologies and products that are actually innovative and new, and try to adapt to the changing industry landscape - you need to improve your technology, invest in behavioral data, and move into the digital space, among other things ...

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    System1 Group2018-06-19
  7. "Challenging year but conditions definitely improving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at System1 Group full-time for more than a year

    Pros

    - Great emphasis on work life balance (despite a few grumbles) this is definitely better than most other research agencies in the UK & London - Research offering really is market leading in some areas (particularly innovation) - Visionary founder and board room presence very much available (and happy) to discuss concerns - Brilliant, brilliant clients who are really invested in our thinking, reinforces confidence in...

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    Cons

    - The disconnect between US based senior management ignores UK market conditions and behavior (can't hard sell as much - it doesn't work!) - Directors are seemingly protected from any accountability and a select few contribute very little to accounts (delivery and growth) - Socials are definitely less frequent

    Advice to Management

    - More opportunities for 360 reviews with free-riding directors - More faith in the UK team to make judgement calls on new business method

    System1 Group2018-02-04
  8. "System1 is a great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at System1 Group full-time for less than a year

    Pros

    Very fun group of smart and caring people. Although there are challenges, everyone works very hard to overcome them. Always pushing to be on the cutting edge of behavioral economics and research. Opportunities are available for upward movement, although you must advocate for yourself.

    Cons

    When business gets busy, work-life balance sometimes suffers.

    System1 Group2017-12-31
  9. Helpful (1)

    "Interesting projects, great people, but poor motivation from management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at System1 Group full-time

    Pros

    Great, smart people. Unique and innovative approach to market research and brand building. Work on a variety of projects ranging from ad testing, brand tracking, new product development, to pack testing.

    Cons

    Struggling company culture, low morale, ineffective management

    Advice to Management

    Invest in your employees' career growth as much as you invest in the growth of the company, especially at the research associate level. Without clear motivation and continued training, you're poised to lose a talented group of people.

    System1 Group2018-01-12
  10. Helpful (1)

    "Lost their identity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at System1 Group full-time

    Pros

    Great people although lots leaving due to changes

    Cons

    Management manage change and communication of change poorly

    System1 Group2017-12-11
Found 27 reviews