Synexus Patient Services Coordinator reviews

Target driven but not good as patients appointments were rescheduled two or three times which meant a lot of unhappy patients.

Management were lazy, would not answer the phone or speak to patients. Unrealistic targets set with no staff to deliver them Management did not care about the patients. They often went out of the safety windows and nothing was done about it nor did they care. Constantly rearranging patients, some were rearranged up to 10 times. Were expected to work over time but were unable to get paid for it or claim the time back Got told by Management there was no reason for me to suffer with mental health, reported it to HR who did not even reply to my email.