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      SurveyMonkey

      Engaged employer

      SurveyMonkey Reviews

      3.3

      52% would recommend to a friend

      (987 total reviews)
      avatar

      Eric Johnson

      56% approve of CEO

      22% positive business outlook

      Ratings by category

      4.0

      Work/Life balance

      3.8

      Diversity and inclusion

      3.5

      Culture and values

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.8

      Senior management

      SurveyMonkey has an employee rating of 3.3 out of 5 stars, based on 987 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SurveyMonkey employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      987 reviews
      2.0
      17 Jun 2019

      Beautiful cover, nothing much inside.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Free snacks. - Insurance. - Transportation cover. - Good office facilities. -Good office location. - Fun events. -Many holidays.

      Cons

      -The pay is extremely low. Most of the people that leave for similar roles to the other companies get 50% + their salaries. -No matter how hard you try and study- moving to a different role is pure luck. Often, instead of promoting you for your hard work and dedication, they would hire a new person from outside. These things demotivate a lot. -Very different standards. They celebrate everything, except Christmas (correct: Winter Holiday). Especially in US offices. I've heard stories about how people were reported to HR for having different Christmas attributes. -The first two years were fun. But then they started putting politics everywhere. You'd have big screens (in DUBLIN office) showing US President's approval rates. Which politician said what and so on. Of course, it all goes one way and only one opinion is welcomed. NO POLITICS at work is preferred (at least in the offices outside of the US).

      2.0
      17 Jul 2015

      Customer Success Manager

      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Free food and snacks and all the fancy Syllicon Valley toys for you in the office.

      Cons

      Micro-management from unprepared and unprofessional management makes the task of talking to customers a very annoying obligation. Be prepare to defend your solution to customer about functions that this tool does not do at all. High management does not really care about the product and improvements of the software which is rarely discussed into thousands of meetings you are supposed to attend.Don't even think about any change when you start as if you do so you will be "Terminated"...this is how they call!..Being a "YES SIR" to everything even if you are 100% sure it is a wrong B2B practice at the Enterprise Level.

      3.0
      12 Jun 2022

      Disappointing

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, some of the best colleagues I've ever had, lots of social activities

      Cons

      I used to think I was well paid for my role, but after moving to a different org I realised I was well underpaid. Management in Sales is toxic and they're all for the same type of culture (rewarding employees who had sneaky sales techniques and steal accounts from other colleagues, micromanagement galore, belittling employees during team meetings, etc). Managers don't like it when you take paid time off and expect you to be available for them after working hours.

      Viewing 1 - 3 of 987 Reviews
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      ReviewsSurveyMonkey reviews

      Glassdoor has 1,095 SurveyMonkey reviews submitted anonymously by SurveyMonkey employees. Read employee reviews and ratings on Glassdoor to decide if SurveyMonkey is right for you.