SurePayroll Reviews

3.4

46% would recommend to a friend

(187 total reviews)

John Cumbee

69% approve of CEO

41% positive business outlook

SurePayroll has an employee rating of 3.4 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SurePayroll employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

187 reviews
1.0
7 Feb 2021
Recommend
CEO approval
Business outlook

Pros

MSDN, Pluralsight subscription, though the subscription is kind-of useless as you will not get to apply any new technology that you learn.

Cons

The company is run by senior leadership who has little to no regard for technology. For them, its all about getting it done in the shortest possible time so it looks good on their cost charts when they present their reports, no matter what. Leadership, PMO(yes project managers in the age of agile) and executives trying to influence decisions at every turn. They claim to be agile but the only part of agile they follow are the scrum meetings to give you the illusion of agile. Developers work mostly with legacy applications, extremely old technology with most of the code base in aspx and mvc. A significant portion is even in classic asp (yuck) and VB. A lot of the application code is so old that you will spend days figuring out a bug that would taken you a few minutes had it been rewritten. But that's not a priority for management, so half of your job is fixing antique complex code that breaks to keep the SurePayroll boat floating without having any knowledge why it was written that way. Projects are driven by PMO and senior leadership, so any project that is appealing to you, is not appealing to them and will not get prioritized. They don't care about your growth or you learning and building new stuff. Managers will talk about it to keep you happy, but they have little to no pull. There are mainly two groups of developers here. One younger and energetic developers/leads that were recruited under false promises of new technology. Another group, who don't really care about learning or technology and are here to retire. The first group has a high turnover. That is not an environment you want if you care about not become obsolete in the technology world. A lot of times you will find yourself debating people on useless stuff like about why to change to an industry standard when the old process written a couple of decades ago works. All positions are stagnant. There is no growth unless someone above you leaves, and he probably left for the same reason. Pays are low, Pay increments are insignificant every year, less than the rate of depreciation. Another interesting thing I noticed while I was there was that they are not honest with you about what we work in, in interviews for new positions. You will hear about Containers, Cloud, breaking up Monolith in Microservices, Angular, etc. Its how they get you in. You will barely see that here, senior leadership is too technologically inept to ever go there. Its all talk. The only actual new technology was a small Angular project that an outside contracting firm build for us. So, you'll hear management say we did so and so in Angular. We didn't. An outside firm did and we got to barely touch it. Let me summarize, If you are a developer that cares about learning, building on new technology, cloud technologies, about being marketable for future jobs, stay away. This place will kill your innovation and desire to learn. If you are looking for a place to sit, relax and retire (assuming they are still in business) without having to learn anything new, this is the place for you.

1.0
16 Jun 2021
Recommend
CEO approval
Business outlook

Pros

An occasional lunch, decent colleagues, small bonus once or twice a year.

Cons

Where to begin.... This is one of the poorest corporate coulters I have ever witnessed. It’s a siloed management style and different teams don’t speak to each other nor collaborate . This company had the most extreme micromanagement philosophy I’ve ever been a part of ( I was reprimanded for being 1 min late) . Also, if your start time is 9:00 am they mean be there 10 mins before as your required to be working and on the phones at exactly 9:00 am. The middle management is constantly watching you and I mean down to the key strokes and screen mirroring you as you work . This is a small sample of my close to 2 years there. Being intelligent, inquisitive and a critical thinker gets you no where at this company. You will get more and more work with zero recognition and a lot animosity from your superiors.. In fact the only real recognition I did receive in almost two years an email directly from the CEO Mr. Mucci thanking me. As one of the client’s I worked with was a personal friend of his and he was informed of the level of assistance and service I provided. Work/life balance is non existent especially if you have kids.. From Nov through Mid Feb no time off allowed and required overtime to the tune of working 50 plus hrs a week during those months. Also, hope a child does not get sick, as I was given a negative quarterly review, by supv on the basis I took too much time off . Well this Supv. I provided as requested by this Supv. A doctors note from my children’s pediatrician indicating their illness and their need to miss school but still did not matter come my quarterly review. I requested in my review that it be notated that I provided a Dr. Note but I was informed by my superior and I quote “ we do not go that detailed in reviews” Basically this is one of the most horrible places to work. Also this place will give you anxiety and an excuse to have a few cocktails when you get home just to forget. You will literally have a empty feeling in your stomach each day you wake up and walk in through those doors. Again, this is a small snapshot of my personal experience here, and work here at your own risk.

2.0
22 Apr 2021

A Mess

Recommend
CEO approval
Business outlook

Pros

Work/Life Balance, Good Benefits, Stable Industry

Cons

Total mess of a company. No one knows what any other department is doing, despite regular meetings. Everything is way harder than it should be, even to get the most basic things done. Employees are beat down and exhausted and always pushed to the limits with little acknowledgement from management. Never worked at a company so disorganized or chaotic.

Viewing 1 - 3 of 187 Reviews

Glassdoor has 193 SurePayroll reviews submitted anonymously by SurePayroll employees. Read employee reviews and ratings on Glassdoor to decide if SurePayroll is right for you.