Supermacs Reviews

Updated May 11, 2022

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Found 260 of over 273 reviews

3.5
50%
Recommend to a Friend
62%
Approve of CEO
Supermacs Founder and Managing Director Pat McDonagh
Pat McDonagh
124 Ratings
Pros
  • "Flexible Hours depending on the Store Manager(in 21 reviews)

  • "Good wages, free food and uniform provided by employer(in 14 reviews)

  • Cons
  • "Long hours and under-appreciated sometimes(in 24 reviews)

  • "Pay deductions for food and uniform(in 14 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Good employer

      Apr 6, 2022 - Retail Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good employer and employees friendly

      Cons

      Late Hours and hard work

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    2. 4.0
      Former Employee, less than 1 year

      general assistant

      May 6, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They give flexible work hours

      Cons

      The work can be fast paced

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    3. 3.0
      Former Employee, more than 3 years

      Enjoyed the work but nasty environment, particularly for part time staff

      May 11, 2022 - Customer Service 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Enjoyed fast paced, free lunches and the boss was sound

      Cons

      The full time staff were incredibly nasty and bullied most new / part time staff. Once you reach a stage they start respecting you a bit, but they literally drag you through the mud

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    4. 3.0
      Current Employee, more than 5 years

      It’s alright

      May 3, 2022 - Food Server 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good relationships between the staff

      Cons

      Long hours on your feet. Customers can be quite rude at times and very demanding. Switch over from franchise to owner Pat Mcdonagh recently and it’s horrible. Have to pay for food and uniform out of wages. Completely harsher vibe than the previous franchisee

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    5. 4.0
      Former Employee

      4 stars

      Apr 11, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team and team morale

      Cons

      Difficult working hours. Under staffed

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    6. 3.0
      Former Employee

      my experience

      Apr 21, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Let me gain experience in customer service and work on my confidence in interacting with people

      Cons

      location was too far from home

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    7. 3.0
      Former Employee, more than 1 year

      Good workplace

      Apr 20, 2022 - Team Member 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team and decent pay

      Cons

      Poor management - communication gap between management and staff

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    8. 5.0
      Current Employee

      Pleasure to work for

      Apr 4, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great staff, room to move up. So many different skills can be learnt.

      Cons

      Demanding job at times, also to bear in mind if you love your job and love your work, and are pacey, not everybody is you. Which can be frustrating

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    9. 3.0
      Current Employee, more than 1 year

      Average

      Apr 18, 2022 - Management Trainee/Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary on time every week.

      Cons

      Physically tiring, Long Shift, No proper training.

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    10. 5.0
      Former Employee, more than 5 years

      Great place to work!

      Mar 30, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible, great people to work with, opportunities for progression

      Cons

      None, I loved working here

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    Viewing 1 - 10 of 260 Reviews

    Supermacs Reviews FAQs

    Supermacs has an overall rating of 3.5 out of 5, based on over 273 reviews left anonymously by employees. 50% of employees would recommend working at Supermacs to a friend and 52% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Supermacs employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Supermacs. This rating has decreased by -5% over the last 12 months.

    50% of Supermacs employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Supermacs 2.7 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

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