Pros
The platform is fairly easy to use.
Cons
The pay is so little it's a complete waste of time. They keep you clinging on with a promise of a raise from $13 an hour to $17 an hour as long as you keep a high agent score. What they fail to mention is that they avoid doing any scoring so they don't have to give a raise. On top of that I genuinely believe their app has no users. Just as a test I put in a few tasks through the app myself and the quality was so poor and it took so long that I should have just done it myself. When bringing compensation concerns to management they reply with criticism that has zero context i.e. 'we are going to belittle you to try to make you think you don't deserve more money'. When offering to help with the agent scoring (since they are months behind meaning you will not be paid fairly for months) I was told that those tasks are saved for the best of the best...... best at what? Not getting things done?
