Stripe Reviews

3.7

60% would recommend to a friend

(1,326 total reviews)
avatar

Patrick Collison

83% approve of CEO

73% positive business outlook

Stripe has an employee rating of 3.7 out of 5 stars, based on 1,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stripe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
24 Nov 2020

Wouldn't recommend

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Good equity package; - Good company perspectives for the future;

Cons

- No work-life balance: unreasonable targets leading employees to work extra hours on week days and weekends; - Start-up excuse: Stripe has been here for a long time and serves a large range of customers, but the "start-up excuse" is used as a response to understaffed teams and to push people to work beyond their bandwidth capacity to deliver. The company culture is very commercial and sales-centric, with little collaboration between team and people trying to move responsibilities to other, instead of working together to reach a goal; - Autonomy only for good things: you're suppose to "act like an owner" and make business decisions with little guidance. When they work well, there's almost no recognition, but if they don't go as expected, you can be sure there'll be reprehension; - Leadership is not very considerate of people's mental health or personal situations. A lot of new hires that started with messy onboarding and training through COVID are actually facing extended probations or unreasonable expectations on top of failed processes; - Management is not experienced in managing people, offering little guidance and not showing much care for you as an individual; - Not much fun: people are usually nice and you're "expected" to socialize with your co-workers, but usually it's not an enjoyable atmosphere. Interactions seem forced; - Less levels than other tech companies, but much slower to promote. "Meets Expectations" is considered a very strong rating, meaning that you're less likely to be compensated for the extra hours you're putting in and, in the long term, your pay will be smaller if compared to other companies. - Incredibly low diversity, specially international backgrounds in teams that work with global customers. - Lunch menu could improve. No on-site dinner.

1.0
5 Feb 2021

Who is leaving these positive reviews?

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Same as any other company

Cons

I have been working at stripe for three years now and the way staff are treated in order to meet deadlines and finish projects is awful. Stripe stand by this ‘efficiency is leverage’ value which eventually makes everyone a workaholic. Staff are manipulated and gaslighted into working longer hours due to the time difference between SF and Dublin. Staff miss out on big decisions if they dont work late. I have seen people be fired for bogus reasons and women, mothers are resigning because they’re told they’re not ‘committing’ to the job enough. A bunch of people were fired during covid. The most important thing to stripe is making sure the financial partners are happy, at whatever cost

2.0
5 Jun 2019

Great Story, very different Reality

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some really wonderful colleagues. Occasional option to work remotely.

Cons

Management has no idea how to manage. Company operates on a firm principle of transparency but there's very little transparency between management and employees. Very little over-sight or support. As company has expanded the quality of some new hires in various teams has gone done significantly. Huge focus on rapid expansion as opposed to proper training or engagement from management. Company still seems to believe it's a start up, which is used as an excuse by some incapable or inexperienced to do their roles. As the company has expanded it has become far more of a commercial and corporate environment with a lot of cloak and dagger that is in direct contradiction of Patrick and John's firm believe in transparency. Honesty is not always the best policy in this company, this is not a start up anymore, it is a finance and payments company that forces a positive can-do attitude and responds to honest constructive feedback and suggestions as criticisms occasionally necessitating 'check ins' with management. Some teams seem more versed in delegating their work out to other teams than actually doing their duties. Little input from management., especially when respective individuals are personal friends of theirs. Very ambiguous environment at times. It's become increasingly a game of pass the responsibility to a different team with little progress and no ownership or responsibility when things go wrong. *Very* little work-life balance- 1. You will be expected to socialise with colleagues after work-hours. 2. Depending on your team you will be expected to travel exhaustively and this can affect personal relationships. 3. Unspoken expectation that regardless of time differences, you will be available after hours, including weekends, to provide support to teams, regardless of your contract stipulations. A slightly punitive approach from management if you attempt to disengage from work during your spare-time, surprisingly unprofessional given the ethos of the workplace. 4. This is in no way an 8-6pm type company. Depending on your role, if want to achieve your targets and work on projects, expect a more 7am-10pm day.

Viewing 1 - 3 of 1,326 Reviews

Glassdoor has 1,504 Stripe reviews submitted anonymously by Stripe employees. Read employee reviews and ratings on Glassdoor to decide if Stripe is right for you.