Stripe Reviews

Updated 23 Feb 2021

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4.1
79%
Recommend to a Friend
91%
Approve of CEO
Stripe CEO and Cofounder Patrick Collison
Patrick Collison
117 Ratings
Pros
Cons
  • "Work-life balance can be off sometimes(in 23 reviews)

  • "Some growing pains, not great with internal mobility within the sales org (they look for external hires with 10(in 6 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Brilliant"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager 
    Recommends
    Approves of CEO

    I have been working at Stripe full-time

    Pros

    Culture, Benefits and salary People

    Cons

    Honestly, there is very few cons

  2. COVID-19
    Helpful (11)

    "Who is leaving these positive reviews?"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Stripe full-time for more than 3 years

    Pros

    Same as any other company

    Cons

    I have been working at stripe for three years now and the way staff are treated in order to meet deadlines and finish projects is awful. Stripe stand by this ‘efficiency is leverage’ value which eventually makes everyone a workaholic. Staff are manipulated and gaslighted into working longer hours due to the time difference between SF and Dublin. Staff miss out on big decisions if they dont work late. I have seen people be fired for bogus reasons and women, mothers are resigning because they’re told they’re not ‘committing’ to the job enough. A bunch of people were fired during covid. The most important thing to stripe is making sure the financial partners are happy, at whatever cost

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  3. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stripe full-time

    Pros

    Great culture and atmosphere. Good benefits.

    Cons

    Organization is difficult to navigate at times, and it is very fast paced.

  4. COVID-19
    Helpful (29)

    "Wouldn't recommend"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Dublin
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Stripe full-time for more than a year

    Pros

    - Good equity package; - Good company perspectives for the future;

    Cons

    - No work-life balance: unreasonable targets leading employees to work extra hours on week days and weekends; - Start-up excuse: Stripe has been here for a long time and serves a large range of customers, but the "start-up excuse" is used as a response to understaffed teams and to push people to work beyond their bandwidth capacity to deliver. The company culture is very commercial and sales-centric, with little collaboration between team and people trying to move responsibilities to other, instead of working together to reach a goal; - Autonomy only for good things: you're suppose to "act like an owner" and make business decisions with little guidance. When they work well, there's almost no recognition, but if they don't go as expected, you can be sure there'll be reprehension; - Leadership is not very considerate of people's mental health or personal situations. A lot of new hires that started with messy onboarding and training through COVID are actually facing extended probations or unreasonable expectations on top of failed processes; - Management is not experienced in managing people, offering little guidance and not showing much care for you as an individual; - Not much fun: people are usually nice and you're "expected" to socialize with your co-workers, but usually it's not an enjoyable atmosphere. Interactions seem forced; - Less levels than other tech companies, but much slower to promote. "Meets Expectations" is considered a very strong rating, meaning that you're less likely to be compensated for the extra hours you're putting in and, in the long term, your pay will be smaller if compared to other companies. - Incredibly low diversity, specially international backgrounds in teams that work with global customers. - Lunch menu could improve. No on-site dinner.

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  5. Helpful (2)

    "Great people culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Program Manager in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stripe full-time

    Pros

    Love the focus on people, career development, and work life blend

    Cons

    High growth == fast paced, tendency to burn out if not self-aware

  6. "this is a great job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stripe full-time for more than 8 years

    Pros

    This is a great company

    Cons

    It is good place to work

  7. COVID-19
    Helpful (1)

    "Best place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stripe full-time for more than a year

    Pros

    Great people and engineering culture, very competitive compensation, growth opportunities, interesting projects. Before COVID, it was also lots of fun, events, communities and groups, international trips and other things which help you enjoy. Nowadays, the company really supports people during the COVID crisis and tries to keep the community during these difficult times. Really appreciate it!

    Cons

    Nothing, really. As a growing company, it has some challenges like lack of processes, it is not always clear who owns which part, who should do what; eventually, it is all up to people to organize themselves and surprisingly it works. Sometimes, we're moving too fast and then have to step back or close some gaps in technical debt. But I think the company sees these problems and approaches them extremely efficiently.

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  8. Helpful (18)

    "Toxic culture"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Dublin, Dublin
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Stripe full-time for less than a year

    Pros

    * Promising future * Free meals & drinks

    Cons

    * Toxic culture. Managers don't know how to manage but enjoy criticizing, threatening, and torturing their direct reports. * Not friendly to software engineers. Communication skills and English language proficiency is more important than anything else.

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  9. Helpful (1)

    "Growing pains"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Positive Outlook

    I have been working at Stripe full-time

    Pros

    Fast growth, quite nice people, good comp.

    Cons

    Too many company 'priorities', a lot of working to be seen, poor worklife balance.

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  10. Helpful (8)

    "Exciting place to learn and accelerate your career if you're ok with working hard"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Outbound Business Associate (BDR) in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stripe full-time for more than a year

    Pros

    *Stripe has a great future and brand, and things should only get better *Incredibly nice and very intelligent people *Thoughtful company, think outside the box *Good benefits *Great opportunity for mobility & upward promotion

    Cons

    *Still has a 'startup-y' culture which is good in someways but there is still a good bit to fix in terms of tooling & process *Very hardworking atmosphere, everyone always giving 100%, it can be stressful if you don't set your own boundaries *Work to do in terms of diversity in EMEA

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