- refusal to rehire and furlough recently departed staff during pandemic despite it costing them zero
- no ethics: Overcharging customers secretly and condoning sales staff doing this
- High pressure sales culture despite claims that customer service is at the core of everything
- CCTV all round office facing desks
- no qualms about representing Trump/Dorchester venues (owners with deadly human rights records)
- Pressure you to sign a waiver that you will work more than the legal maximum number of hours
- only 2 days sick pay
- Cramped, very small desk spaces
- Deliberate gameplaying over job security to suit them, climate of fear and rumour, HR left out of loop
- Promotions/departures rarely announced, non-existent internal communication
- Micromanaging from senior staff
- Pressure to write positive glassdoor reviews because they realised bad ones aren't good for their image
- v High staff churn
- People who speak out on issues are seen as troublemakers
- Nepotism, not promoting longstanding staff members and hiring mates from outside instead
- Inability to support or recognise talent, hiring specialists and then not listening to them until they get frustrated and end up leaving
- Supplier accounts go unpaid, causing embarrassment and straining relationships
