SoftPro Reviews

Almost too many to list. People leave jobs because of poor management, and this is no exception. - The attitude of "It's just a paycheck" and "that's someone else's problem or responsibility is rampant. This is not a place for someone with a career. In my 8 months there, I didn't meet a single person who was genuinely happy to be there. - Being asked to "own the issue" and be held accountable but having to rely on other teams who are not held accountable. - Watched them let go 80% of a team by telling them on Tuesday, that Friday was their last day. They didn't even have the decency to give the recruiters a heads up. - No Bonuses. Regardless of the value you bring. None. Ever. - Peers and co workers offer help sparingly and begrudgingly because they've been told many times by mgmt not to allow questions from others take time away from "making their numbers". - A member of my own team was let go and we didn't know about it for days. Once I found out, I had to convince the manager that it was protocol to let the rest of the team know, for multiple reasons. - Saw a manager publicly berate a member in front of multiple teams. When I had a private discussion about this I was told by that manager and his manager, that it was none of my business and that publicly berating and shaming in front of their peers was an "acceptable style of management". (This person's attitude is HR's worst nightmare.) - Had management encouraging people that as long as they weren't "seriously" ill, to not take any sick time off work, that they should "just power through it". Said manager changed tune when illness around the office spread like wildfire. - Hard work is not valued nor recognized which has lent itself to a pervasive attitude of doing just enough work so as to keep from getting fired. Coming in early, working through lunch, staying late, taking on projects from other teams will get you absolutely nothing. If you're a hard worker by nature, this is not the place for you. - Brought in as 6 months to hire. Softpro then reneged on conversion to hire and without any discussion with me, told my recruiter they were going to "just keep me on contract". In support, Softpro has mid-career technical staff being managed by those who have neither the skills nor temperament to manage a night shift cleaning crew at McDonalds, much less a software application support group.

It seems that a lot of the problems with working at SoftPro can be boiled down to a couple of reasons: poor management and an overbearing parent company. The parent company was once one of the biggest users of SoftPro products and, from the looks of things, bought them so that they could have SoftPro work on whatever special feature and enhancement requests they had at the drop of a hat. The parent company has little to no experience with software development and it shows. At one point, after an extensive hiring process, they brought on a young, enthusiastic, and talented CTO to help them bring the company in to the modern software development era. However, they promptly let him go after only a couple of months on the job, and replaced him with the parent company's old-school IT leader. A large portion of the development teams had been dedicated to working on their new, modern SaaS application, but almost overnight after the dismissing of the CTO they all switched back to working on addressing the parent company's requests. Morale sank. Leadership in SoftPro seems content to just do whatever the parent company wants. They are slow to plan work, but quick to react to the desires of the parent company. Read any of the other reviews of the company that aren't glowing 5-star ones. You'll see a common thread here. Mostly that leadership has a hero mentality, doesn't listen to feedback (even to one another), tries to hold their workers accountable without keeping themselves accountable, and so on. It really feels like a majority of the people in leadership positions at SoftPro haven't worked in any other software development company, so they only know the SoftPro way of doing things. As the industry leader in a very niche space, they've been able to get away with doing things the SoftPro way for awhile. But there are serious competitors on the horizon and times need to change.