Great impact and people, but poor strategy and culture
Pros
Great work and impact Good health benefits Many wonderful, brilliant people who are working very hard and believe in Smile Train
Cons
Poor work life balance with little done to actually address the issue beyond platitudes Reactionary, under-qualified CEO that has created a culture of stress and mistrust. High turnover due to poor leadership and a culture of shifting expectations, inconsistency, and favoritism. It’s difficult to deliver on projects and goals when the strategy pivots often and team structures change annually as the latest “silver bullet.” Unaddressed concerns from medical partners due to high turnover of valued staff in Latin America especially; the new regional lead is damaging relationships and the organization’s reputation.
