Smiggle Reviews

3.0

41% would recommend to a friend

(567 total reviews)
avatar

John Cheston

33% approve of CEO

28% positive business outlook

Smiggle has an employee rating of 3.0 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smiggle employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

567 reviews
1.0
15 May 2018

Expect to do a lot of unpaid overtime!!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Staff discount and interacting products. If you’re in college and need stationary it’s wonderful! You also get to play with the products as a selling mechanism

Cons

Where do I begin.... The amount of theft I’ve witnessed, and the shop blames you! Not the lack of cameras or security beepers....it’s YOUR fault for not dazzling the thief with our promotions, a basket and a go of a fidget spinner! You lone trade for a good bit if you’re management, so if you get really busy there’s no way of stopping said theft. I’ve experienced an entire staff turnover due to the 4hr contracts. Staff are underpraised and harshly criticised in a very condescending way as the company values a ‘nice approach.’ You are expected to change the shop around according to the VM brief which is normal practise, but you’re expected to come to work at 6am to perform these changes so they’re ready for opening. I find the job follows me home. I get a constant stream of texts about criticism of my work or the level of work I achieved. I regularly come in to shocking standards from management and I’m scrutinised for criticising also. The work hours are antisocial and long again for management (work 9, paid for 8). I hate being so negative. This job would suit someone who has no commitments in life, free time to commit to the job and wants a strict target based kpi job in retail. It doesn’t suit me at all!

1.0
3 Aug 2018
Recommend
CEO approval
Business outlook

Pros

you meet good people and get nice customers.

Cons

Management are so undermining , so many broken promises, never paid correctly. No toilets, no staff room, no thanks/praise for anything, expected to do crazy hours eg (50 hours a week) 6 days a week. Regional managers are demeaning and rude. Developement is not a thing within smiggle. I would never work there again.

5.0
10 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Senior management support of Store Managers and team . It’s a fun , welcoming and friendly environment for both staff and customers alike . Excellent Training given with brilliant career opportunities. Salary ,great staff discount and I personally love the balance it gives me in my personal and professional life . I now work to live and no longer live to work. I love Smiggle!

Cons

Can’t think of any yet !

Viewing 1 - 3 of 567 Reviews

Glassdoor has 639 Smiggle reviews submitted anonymously by Smiggle employees. Read employee reviews and ratings on Glassdoor to decide if Smiggle is right for you.