employer cover photo
employer logo
employer logo

Smart Communications

Is this your company?

Smart Communications Reviews

3.3

51% would recommend to a friend

(697 total reviews)

65% positive business outlook

Smart Communications has an employee rating of 3.3 out of 5 stars, based on 697 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smart Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

697 reviews
4.0
31 Mar 2016

Work hard. play hard.

Recommend
CEO approval
Business outlook

Pros

SMART is a very good place to work with. The company is very much supportive to their employees' growth professionally and personally. They a lot a big budget for trainings every year and each team are required to have at least 1 training for a year. As a developer I enjoyed the work here because its always evolving and the team is very much open to suggestions and use of new technologies. The HR also prepares a lot of fun activities monthly and they set up different clubs based like badminton club, mountaineering club, dance club and a lot more where employees can still continue their passion while working.

Cons

The only negative I could think of is the lower base salary they offer. But since you get to enjoy A LOT of bonuses and perks, that low base salary is very well compensated.

3.0
3 Apr 2014
Recommend
CEO approval
Business outlook

Pros

Smart has a good compensation and benefits package. This includes the variable pay (bonuses). During my stay, the maximum that I got was around 22 months. The lowest that I received was 17 months, which was the time that the company failed to hit its total sales target. Smart also has a comprehensive medical Coverage / HMO extended to dependents. Other benefits are as follows: clothing allowance, rice subsidy, load, christmas package, free movie on your birth month, employee discounts (i.e. fitness centers, concert tickets, phones), outing for the family. Being a leading telecommunications provider, Smart is very much advanced on its technology (i.e. on the tools used to support your function as well as its products and services). Smart is also willing to invest on your training. Since my position was technical in nature, Smart allowed me to attend to training which are relevant to my work. I received 7 trainings during my stay at Smart. You will be lucky if the people within your team are also willing to mentor you for your own development. Working at Smart also allowed me to have cross functional engagement with various teams. My work has allowed me to actively engage and coordinate with Sales, Marketing, Customer Service and Technical Teams.

Cons

High Politics on Senior Management Level. There are constant organizational changes without allowing subordinates to understand the rationale for effecting such changes. Employee movement or progression is slow. No clear succession program should there be any organizational movements. There are also instances where I know people, who have expressed their intent move to a new function but weren't allowed to do so because their line managers prohibit them from doing so; worse, LOIs will be taken against them as their performance appraisals are affected by the end of the year. Needs improvement on work life balance. More often than not, most employees exceed the normal 8 am - 5 pm work hours to do perform things that are not necessarily have a high business impact. Basic pay should be also improved. Other companies offer a much higher basic pay for a similar position. Furthermore, merit increases on salaries is quite low due to its Bell Curve System. Employees within a department are plotted on a bell curve.This system assumes that there is an equal number of people above and below average. I think this does not accurately reflect the way people perform since there are people who are lucky to receive high appraisal ratings and vice versa. As a result, this could hurt the employee's merit increase.

3.0
5 Dec 2015

Smart life

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Before the peak of Smartphones, bonuses and perks are all available and guaranteed

Cons

Slow growth. Promotions are hard to come by.

Viewing 1 - 3 of 697 Reviews

Glassdoor has 813 Smart Communications reviews submitted anonymously by Smart Communications employees. Read employee reviews and ratings on Glassdoor to decide if Smart Communications is right for you.