2 Jul 2015
appointment Center specialist
Anonymous employee
ShowingTime.com reviews about "bonus"
65% positive business outlook
Reviews by job title
10 reviews
5.0
27 Nov 2018
Recommend
CEO approval
Business outlook
Pros
After 3 months on the job – so far it is fantastic. The team is intense and really, really smart, which is what I like. All the usual stuff – medical, 401k matching – and some not as common (at least in my previous jobs) like stock options, annual bonuses, and a lot of regular happy hours and outings. Definite a more social group than my last job.
Cons
I hear some of the people that left were addition by subtraction – but I didn’t meet them so I wouldn’t know.
5.0
27 Feb 2018
Recommend
CEO approval
Business outlook
Pros
Good and productive place to work. Love the bonus program.
Cons
QA and attendance can effect your bonus. Breaks are too short.
1.0
17 Oct 2018
Recommend
CEO approval
Business outlook
Pros
the only thing I can think of is the work from home program. bonuses used to be great and enabled reasonable compensation - as soon as the company realized that they cut the bonuses dramatically.
Cons
Terribly hostile work environment. Supervisors pick their enemies and take out all of their anger on them. Favorites are allowed to coast on limited inbound queues, or none at all in some cases. If you don't make the cut you're all in and will be fielding back to back inbound calls without a break to take a breath all day long. This makes it impossible to qualify for bonuses once you pass the first few automatic raises. No paid vacation, no room for advancement, limited recognition.
4.0
3 Nov 2020
Recommend
CEO approval
Business outlook
Pros
Very flexible with scheduling Super simple tasks Very friendly upper management Bonus compensation structure
Cons
Starting pay is low for my preference but great for entry level workers.
3.0
11 Feb 2021
Recommend
CEO approval
Business outlook
Pros
management is involved and gets to know you.
Cons
Company has gone through a lot of changes lately. Really hard to get a raise or a bonus.
4.0
19 Jan 2019
Recommend
CEO approval
Business outlook
Pros
Competitive salary and yearly bonus so long as company meets its goals. The company sponsors happy hours, bulls/hawks/sox/cub game events, and other social outings pretty regularly. People who work there are very smart and dedicated and nice to work with. There is always a variety of different types of projects going on. Surprisingly, upper management comes to almost all the events and hold monthly company meetings to inform employees about how the company is doing. When you first start, the CEO takes you out to lunch to hear your ideas about what you have seen in the past that works. CIO gets it. He wants to move the company toward long term solutions that make sense and avoid the lets run IT like a chicken without a head or worse run IT in a way where you build software for tomorrow very quickly with lots of problems that seem to always come back to haunt you in the future. Also, when they do need to replace old software, they do pick newer technologies and cloud solutions if you are lucky its possible to get involved in those projects.
Cons
There is a lot of very old software that is in production but still needs to be maintained. So seems like the luck of the draw if you get on that maintenance team or if you get on a team building a new project with the latest/greatest technologies. Occasionally people do switch teams but not very often since they need people with an expertise on different software which although I don't like, does make complete business sense.
4.0
13 Nov 2017
Recommend
CEO approval
Business outlook
Pros
If you really want you can work from home. There are bonuses and overtime pay.
Cons
You are on the phone literally all day, most of the time reading a script.
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