Does Shared Services Connected pay their employees well?

According to anonymously submitted Glassdoor reviews, Shared Services Connected employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Shared Services Connected. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Shared Services Connected?

54% of Shared Services Connected employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shared Services Connected 3.8 out of 5 for work life balance, 3.3 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Shared Services Connected?

Process Assistant (18) , Payroll Administrator (5) , Talent Acquisition Partner (5) , Team Leader (5) , Customer Service (4) , Administrative Assistant (3) , Administrator (3) , Process Officer (3) , Account Director (2) , Administration Officer (2) , Community Assessor (2) , Consulting Manager (2) , Customer Service Advisor (2) , Finance Officer (2) , Pension Administrator (2)

What are the pros of working at Shared Services Connected according to real employee reviews?

"Good benefits" ((in 10 reviews)); "Friendly colleagues" ((in 6 reviews)); "work from home 3 days, 2 days office." ((in 3 reviews))

What are the cons of working at Shared Services Connected according to real employee reviews?

"The pay isn’t great, in fact local companies offer more for similar work." ((in 8 reviews)); "low salary being a teacher here" ((in 7 reviews)); "No career progression." ((in 4 reviews)); "After all there is lots of free training available on the internet." ((in 3 reviews))

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Shared Services Connected

Shared Services Connected Reviews

3.3

54% would recommend to a friend

(133 total reviews)

John Neilson

75% approve of CEO

42% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity and inclusion

3.5

Compensation and benefits

3.3

Culture and values

2.8

Career opportunities

2.7

Senior management

Shared Services Connected has an employee rating of 3.3 out of 5 stars, based on 133 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shared Services Connected employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

133 reviews

4.0

9 Apr 2026

Good company- Busy workload

Pension administrator

Recommend

CEO approval

Business outlook

Pros

-Good insight into pensions -Friendly and supportive team atmosphere

Cons

-Heavy workload and not highest paying.

3.0

9 Feb 2026

A fair employer to work for

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Professional fair and friendly with good hybrid working options

Cons

Salary could have been higher and can be a little clicky

4.0

21 Jan 2026

Good

Team leader

Recommend

CEO approval

Business outlook

Pros

Good people and benefits. Remote work

Cons

Limited progression and lower end pay range

Viewing 1 - 3 of 133 Reviews

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Ratings by category

Reviews by job title

Good company- Busy workload

A fair employer to work for

Good

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