Does Selfridges pay their employees well?

According to anonymously submitted Glassdoor reviews, Selfridges employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Selfridges. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Selfridges?

69% of Selfridges employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Selfridges 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Selfridges?

Sales Associate (550) , Sales Assistant (99) , Brand Specialist (48) , Retail Sales Associate (48) , Manager (27) , Sales (22) , Department Manager (21) , Sales Consultant (15) , Project Manager (14) , Retail Assistant (14) , Sales Advisor (13) , Seasonal Sales Associate (13) , Assistant Manager (12) , Retail Sales Assistant (11) , Sales Manager (11)

What are the pros of working at Selfridges according to real employee reviews?

"If you're fortunate enough to be in a good team the people are great." ((in 119 reviews)); "Pay was good for a job that required carrying out cleaning standards and talking to customers." ((in 84 reviews)); "Good benefits to working here" ((in 72 reviews)); "•The colleagues I work with are great and we all get along well which always makes it easier to work as a team." ((in 69 reviews)); "Great teams in parts of the business with loads of good people to work with." ((in 67 reviews))

What are the cons of working at Selfridges according to real employee reviews?

"Poor management and slow response to issues" ((in 136 reviews)); "long hours and lots of walking" ((in 120 reviews)); "HORRIBLE DISRESPECTFUL BULLY AND UNEDUCATED BONUS HUNGRY MANAGERS" ((in 88 reviews)); "No work life balance" ((in 41 reviews)); "The late working hours" ((in 34 reviews))

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Selfridges

Selfridges Reviews

Compare reviews

3.8

69% would recommend to a friend

(1,805 total reviews)

André Maeder

72% approve of CEO

52% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.7

Culture and values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Selfridges has an employee rating of 3.8 out of 5 stars, based on 1,805 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Selfridges employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews

1.0

8 Jun 2026

Known for redundancies

Head office staff

Recommend

CEO approval

Business outlook

Pros

Nothing to share or say here.

Cons

The company have gone through a number of redundancy processes over the years. As soon as there is a slight downturn in the luxury market or the like, they cull head office staff immediately - this will of course be all junior or middle staff. Senior and Executive teams of course keep their roles. If you are looking for a long career where your commitment, loyalty and outcomes are recognised and valued, then this is NOT the place for you.

5.0

3 Jun 2026

👍

2nd line support analyst

Recommend

CEO approval

Business outlook

Pros

Professional environment with high customer service standards. Opportunity to meet and support many different people. Good experience working under pressure in a busy workplace.

Cons

Very busy, especially during weekends, Christmas and sales periods.

5.0

26 May 2026

Great benefits and team, but always busy atmosphere

Waitress

Recommend

CEO approval

Business outlook

Pros

Great benefits, good atmosphere, and a good team

Cons

busy atmosphere at all times of the day

Viewing 1 - 3 of 1,805 Reviews

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Stock Handler - Accessories - Full-time