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Scouting America

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Scouting America Reviews

3.1

47% would recommend to a friend

(1,187 total reviews)
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Roger A. Krone

42% approve of CEO

35% positive business outlook

Scouting America has an employee rating of 3.1 out of 5 stars, based on 1,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Scouting America employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

1K reviews
1.0
11 Jul 2017
Recommend
CEO approval
Business outlook

Pros

Working with adult volunteers and Scout at times at events that are not employees. Camping, make your schedule at times and it is flexible during the summer.

Cons

Negativity is abundant! Years of instability, very bad business model, lack of actual qualified leadership, work 80-90 hours a week is not enough, you are threatened with loosing your job and focus is on the negativity and not positive, you are treated with limited respect, managers are elitist, who do not communicate with low level employees and they segregate management from front line employees to protect this model to force respect. Travel to meetings and office and then back to night meetings with volunteers, then they don't respect that time as it is not part of the 2 major functions, recruitment for scouts and fiscal fundraising responsibilities. This operations model is barbaric and they get away with this model even though the turnover is amazingly high and under recorded. The organization has a foundation to a program, but the management does not promote the same standards on the employees as they do the volunteers and youth. The Scout Oath and Law is good for the program but it is not a practice with the work place, the management sells it but does not use it or apply it to the business model and day to day business operations. Say goodbye to your family, they will never see you and they do not come first even though they will claim to be family supportive, maybe for managers. You are expected to work as long as you can to get to the goal.

1.0
28 Jan 2018
Recommend
CEO approval
Business outlook

Pros

-Good Resume builder for other non-profit careers. -Volunteers are extremely passionate.

Cons

-Work-Life balance is non-existent. They will try to sell you on the flexible hours and ability to design your own schedule, what this really translates to is and expectation that you give up any personal time to work. Plan on working almost every night and weekend, and getting no comp time back in return. 70+ hour weeks are the norm. You will be expected to cancel family and personal events with very little notice to attend work functions. There is a general sense of treating employees like property. -Pay is atrocious. If you are working in small rural council you may be able to afford to live on your salary, not the case in any area with a higher cost of living. My starting salary was set $100 over the benchmark to qualify for food stamps and low-income housing (intentionally) in the county I worked in. They try to sell you on opportunities for advancement, regardless of performance you won't be promoted for 2.5-3 years, and not unless you move to a different council. They will specifically avoid sending you to training required for promotions to avoid having to pay a higher rate. -Workplace culture is toxic. Management is unengaged and tries to shift all of the work burden onto District Executives. Be prepared that you will see little reward for success but the blame for any failures (and with their archaic business model there are many) will be fully shifted onto you. Management is extremely well paid but does little work. I showed growth and success in my District for 3 years, and other than a small raise and some lip service was still routinely berated, received sub-standard reviews on goals (because we were required to set council-level goals rather than district-specific), and had to give up holidays because the council was not hitting numbers. If you're successful your reward will be covering other peoples work. -Survival-based promotions. Over half of new executives leave in the first year, more than 90% leave in the first three. What's left is not the cream of the crop. It's an old boys club, and any actual advancement is based more on who you know within the organization (and which shoes you've licked), than actual performance or skill. Management does not see this high turnover as an issue, I literally had a scout executive sit me down in my first week and hand me a stack of business cards of DE's who had quit with the comment "These are all the people we've hired who couldn't hack it". The problem is always the DE and never the organization itself or management. -Very short-sighted and reactionary business model and management structure. This ship is sinking. Membership is down nationwide and has been steadily declining. Decisions are not made based on actual data and a strategic response but on pie-in-the-sky hopes and dreams, and what someone says worked 50 years ago. -Very conservative culture that discourages individuality or personal expression. Any individuality is strongly discouraged. Plan on being a good corporate drone. Any form of a life outside of Scouting is discouraged. You're expected to be super Boy Scout 24/7. -Volunteers are great and very passionate, but there is an expectation that since you are paid and they are not you should be available to them 24/7 via phone, email, or in person. TLDR: If you want to be treated like dirt and work extremely long hours for little pay become a District Executive.

1.0
25 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Work with youth to help them achieve merit badge goals. Meet business contacts in the community that will help you land new jobs.

Cons

Let’s just say they will lie to you in the interview and then say they never said it, even if you have proof. During the interview, they say you can make your own schedule and that it's very flexible (only work one weekend a month and a few nights during the week for the entire month). After a month into the job, it was every night and weekend. You will work 60+ hours during the week and if you have a family event on the weekend, they will take a full day of PTO from you. Even if you have to only be at the event for an hour. They say it’s flexible but have mandatory meetings at 8pm and 7am and throughout the day. Expect to answer your phone 24/7 with management or a volunteer. They demand you not only work for them, you must make Scouting the entirety of your life. You don't get to have a life outside of scouting. Many co-workers have been told by one person in management “you should get a divorce if that’s what it takes because you’re not making scouting your life.” They will say family will understand that you will miss weddings, birthdays, and anniversary’s. One day, I heard management having a bet on how many of their children birthday’s they have missed. This is very disheartening! Some volunteers will love you and some will always hate you no matter what you do to please them. I had one volunteer once say “if you don’t come to events, we will hate you and others call you every name in the naughty book”. I told my boss this and later my boss blamed me for all the troubles. When corporate comes from Texas or the Council Board of Directors come and visit they make it sound like everything is just peachy. Once they leave, management closes the door and blames all the problems on the staff. They are set in their old ways and will not change. The Scout Executive has said they are above the law and they can do anything they want. They will force you to call donors from 7am to 9pm even though this is only 10% of your monthly job. In the interview, they mention 75% of your job is working with units to help serve them better. But it’s actually 10% of your job and 90% Friends of Scouting (FOS). FOS is raising money to offset the council pay checks. They tell you to say the money offsets the units but that is a complete lie. I asked them numerous times to show where the money goes and they only say we will get back to you. Unless you are a lifelong scout, you will never fit into the culture. It feels like a cult - if you don't conform to all their norms you are not welcome. You are not welcome to step out of the lines. When I gave my 2 weeks’ notice, it was the best day to see the surprises on management faces. You think you will make a life at the BSA but once you work for this non-profit you will never want to work here again. This council threaten me months prior saying a lot of people want my job and they have people lined up for it. Funny thing is, there is a few vacancies and nobody has filled them. Each council is different but this one is very disgusting (St. Charles, IL). High turnover rate with district executives. Since I left, 3 others have left and others are on the verge.

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