Does Scotmid pay their employees well?

According to anonymously submitted Glassdoor reviews, Scotmid employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Scotmid. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Scotmid?

48% of Scotmid employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Scotmid 3.0 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Scotmid?

Customer Service Assistant (22) , Sales Assistant (15) , Supervisor (13) , CSA - Customer Service Associate (11) , Customer Assistant (11) , Branch Supervisor (8) , Store Manager (8) , Customer Service Associate (7) , Duty Supervisor (7) , Customer Service (6) , Customer Sales Assistant (5) , Customer Service Representative (5) , Manager (3) , CSA (2) , Customer Service Agent (2)

What are the pros of working at Scotmid according to real employee reviews?

"Great people to work with" ((in 14 reviews)); "Can get good colleagues depending on store." ((in 7 reviews)); "Decent benefits." ((in 3 reviews))

What are the cons of working at Scotmid according to real employee reviews?

"for some could be low pay" ((in 21 reviews)); "Management are terrible" ((in 12 reviews)); "Minimum wage and paid monthly." ((in 8 reviews)); "Long hours where you wouldn't serve customers for a while" ((in 5 reviews)); "I had 4 managers." ((in 5 reviews))

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Scotmid

Scotmid Reviews

Compare reviews

3.2

48% would recommend to a friend

(187 total reviews)

John R. Brodie

56% approve of CEO

42% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.2

Culture and values

3.0

Work/Life balance

3.0

Senior management

2.9

Career opportunities

2.7

Compensation and benefits

Scotmid has an employee rating of 3.2 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Scotmid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.6 stars).

Reviews by job title

187 reviews

5.0

17 Jan 2026

Review

Customer service

Recommend

CEO approval

Business outlook

Pros

Very friendly and helpful team.

Cons

No cons for this role.

2.0

16 Oct 2025

meh

Customer service assistant

Recommend

CEO approval

Business outlook

Pros

decent pay, good overtime and coworkers were friendly

Cons

too many hours to balance with other stuff

4.0

28 Aug 2025

Good

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good company, average retail experience

Cons

have to assign your holidays so far in advance, not the best management

Viewing 1 - 3 of 187 Reviews

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