Does SMRT pay their employees well?

According to anonymously submitted Glassdoor reviews, SMRT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at SMRT. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at SMRT?

60% of SMRT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SMRT 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at SMRT?

Manager (112) , Assistant Engineer (111) , Executive Engineer (51) , Engineer (50) , Technical Officer (47) , Senior Engineer (46) , Executive (44) , Assistant Station Manager (35) , Senior Executive (35) , Intern (30) , Internship (26) , Train Captain (24) , Technician (22) , Station Manager (21) , Train Service Controller (17)

What are the pros of working at SMRT according to real employee reviews?

"The good colleagues that you happen to get will be one of the best people you've met here." ((in 113 reviews)); "Stable and a good bonus" ((in 84 reviews)); "Good work life balance here" ((in 70 reviews)); "Some good benefits and should be quite similar to other big organisation" ((in 53 reviews)); "Good working environment and convenient" ((in 35 reviews))

What are the cons of working at SMRT according to real employee reviews?

"Poor management and have to between day and night" ((in 73 reviews)); "Low salary compared to outside market" ((in 43 reviews)); "And slow career progression" ((in 26 reviews)); "Some senior management are comprised of former SAF high" ((in 14 reviews)); "Bad work culture." ((in 9 reviews))

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SMRT

SMRT Reviews

3.4

60% would recommend to a friend

(1,102 total reviews)

Ngien Hoon Ping

83% approve of CEO

39% positive business outlook

SMRT has an employee rating of 3.4 out of 5 stars, based on 1,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SMRT employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

1K reviews

5.0

25 Jun 2026

Job security with recognition challenges due to hierarchy

Supervisor

Recommend

CEO approval

Business outlook

Pros

- Job security - on time salary payment - Career opportunities (it's there for you to grab it)

Cons

Because there is so many level hierarchy, it is hard to get notice for the hard work you have done

5.0

20 May 2026

Good pay but tiring with constant changes

Assistant station manager

Recommend

CEO approval

Business outlook

Pros

Good pay and big team

Cons

Tiring, last minute updates A lot if unexpected changes

5.0

19 May 2026

Supportive culture but demanding on-call hours

Application support

Recommend

CEO approval

Business outlook

Pros

Good working culture, friendly colleagues

Cons

Might need to work overnight on site, 24hour on call

Viewing 1 - 3 of 1,102 Reviews

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Senior Accounts Officer, Accounts Payable

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Project Admin & Coordinator

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Job security with recognition challenges due to hierarchy

Good pay but tiring with constant changes

Supportive culture but demanding on-call hours

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