Rocket.Chat Reviews

4.2

80% would recommend to a friend

(46 total reviews)
avatar

Gabriel Engel

91% approve of CEO

69% positive business outlook

Rocket.Chat has an employee rating of 4.2 out of 5 stars, based on 46 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Rocket.Chat employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

46 reviews
2.0
15 Mar 2022

Good opportunity... but think twice before joining

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Market momentum for collaboration solutions. - Full remote, very flexible schedule. - Multicultural company with employees from all around the world and in all around the world. - Some very talented, hard working people across departments.

Cons

- Toxic culture: current state is not even close of what the company was in the past. - Legacy employees, especially the remaining first batch(s) : guys are now in VP/high management positions but completely lost, which explains why the company a) is moving and improving very slowly b) the product has loads of bugs and architectural problems and c) far from achieving its sales goals, even the most modest ones. If you like to stroke someone's else ego, that's the place for you. - High turnover: the rates are just unbelievable and unacceptable for any serious company. Some of the most talented recent hires did not even make 6 months before leaving. - Low pay range across the board.

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Rocket.Chat Response
4y
Hi and thank you for your transparency in your feedback, we appreciate it! We work hard every day to keep evolving our team, processes and culture, so please feel welcome to talk to our People team or our CEO, Gabriel, if you want to discuss any of these points!
2.0
6 Oct 2021
Recommend
CEO approval
Business outlook

Pros

- The HR team and their initiatives are one of the best things about the company. - Good culture and life / work balance. - Lots of projects to work and get yourself into. - Good and friendly environment...

Cons

... until it's not. First of all, most of positive reviews here are from trainees or summer of code interns. The reality for full time hires is quite different. Let's start with payment and salary, which is average for brazilian employees but very low for global employees. The revisions are almost non existent. The stock benefit is not immediate. To fully vest the stocks you have, you need to work in RC at least 3 years. Back to the core issue of Rocket.Chat: Its "founder" members. With the exception of Gabriel, the CEO, the rest of them (which are most of the directors and managers) live in some kind of delusional fantasy that they are some kind of brazilian Silicon Valley geniuses (spoiler: they are not) and everything is fine until you start to make questions and intend to make changes to the core processes of the company. If you cross one of these founders, you will be marked, and all the good vibes and culture of the company disappears. Ironically, they hired a lot of people to change the company for the better, in a lot of different new and enhanced processes: Agile, Scrum, QA, PM, PO, etc... but the reality is that most of the company is absolutely reluctant to change.

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Rocket.Chat Response
4y
Thank you for your feedback! We're really proud of our culture and of the work our People team has been developing! Although scaling our company brings challenges, we're working hard to implement the necessary processes and improvements for our growth, investment and development of our team! We appreciate your transparency and we also want to be open to work on the points you approached, so please feel free to reach out to Gabriel Engel or anyone from our People team to describe the issues you faced so we can further understand the points you brought!
2.0
25 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Good benefits and compensation package for new employees Rocket.Chat is open for changing areas and roles 100% remote work Freedom to work from anywhere

Cons

Organisation is becoming highly political, bureocratic, and revenue-centric. You must be friends with high executives and/or board to get benefits. Several new employees follow the above described culture. They don't work well in teams and are focused in getting their own results and responsabilities, they doesn't care with consequences to other people. Unfortunately organisation's culture is not reflecting it's values on the website anymore. New employees have better compensation package and visibility then current and old employees. Doesn't seem meritocratic.

Viewing 1 - 3 of 46 Reviews

Glassdoor has 98 Rocket.Chat reviews submitted anonymously by Rocket.Chat employees. Read employee reviews and ratings on Glassdoor to decide if Rocket.Chat is right for you.