Redbox Reviews

3.5

41% would recommend to a friend

(470 total reviews)

Galen Smith

45% approve of CEO

17% positive business outlook

Redbox has an employee rating of 3.5 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Redbox employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

470 reviews
1.0
9 Mar 2015
Recommend
CEO approval
Business outlook

Pros

Benefits are ok for this size company. Dress is casual almost too much, some of the clothing choices for management has a lot to be desired. Vacation is standard or above. Field Reps/the people in the trenches and some @ OBT. A lot of props need to go out to individuals and departments that are trying their best to bring a thriving culture to a dying technology.

Cons

Where dose one start? A lot has already been said of the decline. However, all “corporations” grow/cultivate-farm/harvest and fallow then repeat. This is cyclical of all business models and redbox is no different. With proper leadership and direction these cycles can continue for lifetimes; without it death. In this case a slow and painful one. The real problems are threefold. First, Coinstar/Outerwall is a poorly run company who’s stock is nowhere without redbox. Just take a look at the LOB (line of business disasters). Secondly, is redbox’s inability to acquire and maintain proper leadership? Thirdly is the most traumatic, middle to upper management. *There are countless VP’s, Directors, and Regionals that really need to be trimmed down and replaced. Not that they are not kind, nice, or even funny people who can do a job, but the model that made redbox is long gone and attrition along with fresh perspectives are needed to guide this listing barge into its sunset; so maybe people can feel better about what they are doing and why. Instead of NOT talking about the 1000 pound elephant in the room. Preservation mode is rampant. Backstabbing is at an all time high. And contingency plans are in place. If redbox is not sold or restructured it will not be here in six months let along six years. Yet, cutbacks and bean counting are taking place in the field not at Corporate, smells bad to the naked nose. One round has trounced a large percentage of lower management in the release of ROS’ and few RM’s in 2014. Canada has just shut down. Now think, “What is to come?” Just as most things that take the path of least resistance the low hanging fruit is all but plucked. Be forewarned my dear reader, and take heed. Do not climb aboard this barge of hot garbage on fire listing and floating away from the pier of success. For those of us still here it’s not that bad or is it? As the tale goes of the hound dog hollering on the porch: “Why kind Sir does your dog whine with such vigor while just laying on the porch?” “Well that’s easy, he is laying on a sharp nail.” “My Goodness! Why doesn’t he just move?” “Well, I recon, it don’t hurt that bad.”

5.0
19 Jan 2018

FSR 1

Recommend
CEO approval
Business outlook

Pros

There is little stress,if you do your job! Love working independently and not being micro managed. I love this company and would highly recommend if you like to work independently and don't mind working in the elements and changing weather conditions.

Cons

I have no complaints! There is nothing that I do not like my position with Redbox. No cons

2.0
22 Jan 2015
Recommend
CEO approval
Business outlook

Pros

-First of let me start off by saying when I started, I got all the support from my boss and direct coworkers. They we're more than supportive in training and helping answering calls even when they weren't obligated to or we're with family. -Somewhat flexible hours -Fridays usually off -You can be on your own -part-time position that can be considered full-time.

Cons

1) Micromanaged, I hired on shortly after as Outerwall took over Red box. From what I heard it was a pleasant place to work before the take over, but they don't have all their ducks in a line. The training is rather minimal. You learn on the job a lot. There should be more streamlined training process at corporate. However, that likely won't happen because they probably don't plan on keeping employee's for that long. Which brings me to my next con.... 2) For an FSR 1, there is no company car, no fleet vehicle, let alone a car allowance outside of the mileage reimbursement which can be cumbersome in terms of detailing routes. They pay for your mileage reimbursement but what really is the problem is that your using your OWN vehicle, and depending on your route, you will be stopping and starting your vehicle upwards of 15-25x a day giving the engine 10-20minutes of rest in between. It's very stressful on engines. Despite the fact that you'll pack on the miles, It's not the mileage you'll be worried about. You would think for a company that requires you to drive a vehicle all day, they would invest a little more into that aspect of the job. 3) Onto the next con, your vehicle will be jam packed with boxes of dvd's and marketing product. Sure you can empty your vehicle out, but that will get old unloading the boxes every time. You actually should have a SUV with significant room for the boxes, marketing material plus a tote bag filled with supplies. 4) The machines are for the most part outside with some select counties having things different. What this translates to is to sometimes an unsafe environment. In certain areas these things get broken into quite a bit. You also have to do the job when it's raining, snowing, hot or cold. You'll be on the ground at times whether that's dirty cement/snow or ice. Most of the machines do not have awnings over them. 5) People will talk to you and sometimes hassle or even harass you which can be expected, but it will be annoying at the very least while your trying to answer there questions while they are completely oblivious to the fact that you are trying to do a job. God-bless em, but kids are even worse. At least kids with oblivious parents. They will pull out DVD's artwork knock over stacked piles that your counting. That's another thing, your taught to multitask so you'll have to manage and keep close watch over product because it can and will disappear whether it's your fault or somebody Else's. 6) The pay for this kind of position is not where it should be. I believe average hourly salary is around $12-15, however it realistically should be somewhere between $16-20.

Viewing 1 - 3 of 470 Reviews

Glassdoor has 493 Redbox reviews submitted anonymously by Redbox employees. Read employee reviews and ratings on Glassdoor to decide if Redbox is right for you.