RealSelf Reviews

3.3

56% would recommend to a friend

(267 total reviews)

Minou Clark

55% approve of CEO

50% positive business outlook

RealSelf has an employee rating of 3.3 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RealSelf employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

267 reviews
2.0
15 Oct 2018

A company between 2 extremes

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

High company aspirations, solid brand principles, and great meditation room

Cons

The company aims for one thing, but act in almost the opposite way Aim: They invest in their people Action: The company recently let go of several key staff over the last few months, without ever telling the company why. One day they are there, next, who knows. A few weeks back, a primary stakeholder in a major program was just gone. This left us with nobody to actual do the work and set back our project by months. Aim: To be the go to destination for the aesthetic customers Action: On my team, the leadership punted several key large scale tech investments that are essential to properly serving customers and growing the company. This frustrates staff, leads to a bad customer experience, and sets us behind competitors. Aim: Transparency between leaders and teams Action: We often hear about hyped up big investments in key groups or initiatives that fail to get off the ground - most never to be heard of again. This only baits gossip, distrust and concern among employees.

avatar
RealSelf Response
7y
Your comments underscore the need for improved communication within and among teams as I don’t want any employee to ever feel in the dark or confused about directions or decisions. We are in an important period of transition and change, and on the verge of exciting new investments in our brand and marketing. As a 12-year-old “start up” we constantly need to evaluate what we do, which means making tough decisions to revamp or abandon some things to best serve the needs of our consumers and customers over the next decade. I absolutely believe transparency and living our brand ideals are essential to our future success and welcome further input on how we can improve in these areas. You have my commitment to work with senior leadership to improve communication throughout the company. If you are open to sharing your observations directly with me, please shoot me a slack. --Tom
2.0
14 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Opportunities to work with a variety of technologies. Coworkers were pretty cool for the most part. Snacks & great benefits. You can get away with putting minimal effort into your work. Company-wide, the office has great vibes and people are lovely to work with. Many are unhappy, but they are almost always courteous and kind.

Cons

Engineering management is not invested in the growth of their engineers. There is zero vision for the future of the codebase and engineers are encouraged to take shortcuts, write cruft, and never revisit it. If you take any pride in your craft as an engineer, stay away. High performers are belittled and not given the tools to deliver at a high bar. In the past few months many of the best engineers have quit.

1.0
1 Oct 2017

Toxic & Chaotic place with zero job security

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Motivated and talented group of individuals People team focuses on engaging the whole team with themes and activities round the year Good transparency, great benefits, people team and execs are always available to hear your concerns and approachable

Cons

Toxic Work Environment: I can’t speak to every other manager in the company but my manager seemed exhausted, overworked and stressed about the job and meeting his quarterly goals. Whenever the team wanted to make a minor modification that would make the product experience slightly better to the audience, the team was discouraged and we had to write a “document” on why this change needed to be made, send for approval, discuss it over a 30 minute meeting and 2 hour slack discussion, before rolling back the changes that have already been made; while engineering spent a day on fixing the issue, others had to spend more than two days on explaining why that change needed to be done and was given a lecture on why that was the wrong decision like every other decision that was made over the last couple of months. Work life balance: Heavily depends on the manager. When a teammate mentioned to their manager during 1-1s that working during the day and managing a remote team during the nights is challenging, the manager suggested that if you are not willing to put in 12-14 hours per day, the company is not a good fit. Managers expect you to get their approval on every minute decision that needs to be made; while micromanagement is not their preferred strategy, they will use it on a daily basis to make your life a living hell and create a toxic environment for the team. Negative Feedback: My manager was exceptionally good at trashing my work on a weekly/daily basis, while being politically correct and logical; If everyone did things right the first time, why is conversion super low and several users never come back to the site for a second time? Why is Realself not Yelp or facebook or a product that witnessed success on a similar scale? Giving feedback and encouraging changes is one thing but trashing your direct report’s work on a daily basis and expressing frustration shows lack of leadership, & empathy Other Cons: New direction or new metric to chase every quarter, leaving the team confused Managers on some teams fail to create a safe place for their team to do their best work; the focus is too narrow to the extent that the overall product and user experience suffers Company fires people or employees leave the company and this pattern has accelerated over the last few months; several factors are at play here. Several good engineers have left the company recently. Letting go of employees who are not a good match is one thing while firing 15% of your workforce in a matter of a couple of months is entirely different. Think twice before you accept an offer.

Viewing 1 - 3 of 267 Reviews

Glassdoor has 277 RealSelf reviews submitted anonymously by RealSelf employees. Read employee reviews and ratings on Glassdoor to decide if RealSelf is right for you.