RapidSOS Reviews

3.9

73% would recommend to a friend

(69 total reviews)

Michael Martin

81% approve of CEO

69% positive business outlook

RapidSOS has an employee rating of 3.9 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RapidSOS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

69 reviews
2.0
15 Jul 2019

Avoid- Lack of vision and toxic work environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is can actually help people in need Unlimited Vacation Policy Ability to work remote

Cons

Toxic management that keeps changing their focus and hiring people that are not qualified Increase in unhappy and overworked teams Lack of training for people in the field that are suppose to know what a technical product does Sales teams in disarray and inexperienced. Blundering sales deals. Not a great environment for women. Seen women get spoken over and treated terribly. Also ask how many women have resigned in the last 2 months. Why isn't this a concern

3.0
17 Nov 2017

Great mission, management needs improvement

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The platform helps save lives and the mission of the company is noble. Most of the co-workers are genuinely nice. Free snacks, and occasionally free lunches. Free dinner when you work late.

Cons

The management team appears to be nice but the behavior pattern shows systemic bias against women and minorities, especially by the leadership team. Check how many of their full-time staff (don't count the interns/fellows) are white male vs all others, and how many are in the leadership team. The numbers tell the truth. The worst thing is that they do not admit it even when they are told that is the case, which makes the work environment a bit toxic at times.

1.0
15 Dec 2024
Recommend
CEO approval
Business outlook

Pros

The engineering talent at the ground level is top-notch - we're talking serious professionals who know their stuff. The NYC office? Yeah, it's fancy, but it's like a ghost town since nobody shows up anymore. Gotta give credit where it's due - the CEO's heart is in the right place, genuinely passionate about the mission, which is actually pretty noble. The mission-driven work is meaningful, and if you're hungry for cross-functional experience, there's plenty of opportunity to sink your teeth into different areas. Plus, the company's got some serious backing from heavy hitters in both private and public sectors.

Cons

Alright, now for the juicy stuff. The engineering department went to absolute hell when the Boston crew swooped in like vultures, pushing out competent managers and replacing them with yes-men who couldn't manage to build their way out of a paper bag. The VPs? Let's just say the talent pool gets real shallow at that level. Management pulled some serious shenanigans during COVID, inflating salaries to keep people from jumping ship, only to later kick them to the curb to balance the books. Talk about a snake move. Engineering managers are working with budgets that wouldn't cover a kid's lemonade stand, and core improvements? Good luck getting those approved. They've got the audacity to expect miracles while running core critical departments like Support, IT, and Security on skeleton crews. And don't get me started on dumping all the project management work onto engineers after laying off the entire PM team. Here's a laugh - they love throwing stock options at you like confetti, acting like you've won the lottery when there's no exit strategy in sight. The shares are about as valuable as Monopoly money at this point. And hey, nothing says "Happy Holidays" like their annual January-February layoff tradition - marking your calendar yet? The management situation is a joke - zero mentorship because nobody up there has the chops to actually teach anything. You've got these failing-upward types who wreck one department, get promoted, and then spread their incompetence like a virus while taking credit for the cleanup work done by others. Performance reviews? Picture a bunch of clueless executives sitting around a table, fighting against raises like they're defending their last dollar. The company's been spinning its wheels for two years, with a "strategy" that changes more often than I change my socks.

Viewing 1 - 3 of 69 Reviews

Glassdoor has 89 RapidSOS reviews submitted anonymously by RapidSOS employees. Read employee reviews and ratings on Glassdoor to decide if RapidSOS is right for you.